Essentia Health

Patient Scheduler II

Fargo, ND · Mid

Sponsorship not specified$19k-$28kDetected 2 days ago

Outbound SalesCustomer SupportPatient Care

About the role

Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling.
Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients.
Completes patient checkout, schedules follow-up appointments per the physician's order, and provides patients with cost estimates and itineraries for upcoming appointments.

Supports a variety of Population Management, Chronic Disease Management and ACO initiatives through patient registry and outbound calling

1 year experience as a Patient Scheduler I
1 year experience in a contact/call center
Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients

Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.
Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance.
Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
Please note that benefit eligibility may vary.
For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

This listing is sourced directly from Essentia Health's careers page and normalized into a canonical job model.