Concentrix
Program Ready Trainer II
USA, OH, Work-at-Home · Mid · Contract
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- This position requires attaining and maintaining certification in the Associate Trainer Certification Program.
- Successful PRTs may career path into the Training Organization.
- Likely to act as an informal resource for colleagues with less experience.
Requirements
- The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
Nice to have
- Under the guidance of the class Trainer and supervision of the local Training Manager, the Program Ready Trainer will facilitate the training of classes as required
- Assist in evaluating the performance of associates using tools available such as assessments, playbook observations, etc. to the Trainer and Training Manager
- Convey timely performance information to the Trainer and Training Manager throughout the training process/cycle
- Responsible for achieving individual training performance metrics
- Participate in Concentrix and client training sessions as required
- Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.
- Bachelor's Degree in related field from a four-year college or university with three to five years of relevant experience preferred
- Strong communication skills, both written and verbal
Equal opportunity
- Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.
- If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.
- Requests may be made by contacting app.acco@concentrix.com.
- All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Visa & Work Authorization
- In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.