CarMax
Business Operations Associate
FL - Jacksonville · Full-time
Sponsorship not specified$16k-$23kDetected 1 day ago
Customer SupportCommunicationOrganizational SkillsMicrosoft Office
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odds of building a lasting career here
31Risky
Cap-exempt (no lottery)0
Sponsors this role58
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- 7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 CarMax, the way your career should be!
- Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals.
- This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment.
Responsibilities
- Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
- Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
- Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
Compensation
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
Benefits
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
- If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
- Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
- Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
- For more details about benefits, please visit our CarMax Benefits website.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Company info
- You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.
- At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing.
- About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process.
Equal opportunity
- Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
This listing is sourced directly from CarMax's careers page and normalized into a canonical job model.