Wilson Elser

Knowledge Management (KM) Legal AI Specialist

New York, New York · Full-time

Sponsorship not specified$135k-$165kDetected 29 days ago

LLMsComplianceAccessibilityProduct ManagementProject ManagementStakeholder ManagementResearchLeadershipCommunicationCollaborationCritical ThinkingPublic SpeakingSharePoint

About the role

Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect.
Strategic AI Initiatives: Conduct ongoing research to identify and prioritize user and business needs and pain points that could be addressed through AI-centric solutions.
Consult with attorneys, Practice Teams, Client Services Teams, and other groups to identify areas where AI can improve quality, consistency, and efficiency.

Responsibilities

Help manage vendor relationships with external AI solution providers.
prepare and maintain reporting materials to highlight successes and identify areas for improvement. Collect and synthesize user feedback, escalating issues and improvement opportunities to the Knowledge Management leadership team.
Trusted Partner: Serve as a trusted knowledge partner to firm attorneys, employees, and clients, providing guidance and support on AI-related initiatives and best practices.
Collaboration: Collaborate with cross-functional department leaders and KM colleagues to develop and deliver user-centric solutions that improve attorney, legal support, and business services experiences.
User Enablement & Change Management: Work with attorneys, Practice Teams, Client Services Teams, and other groups to identify use cases and create prompts and/or workflows, as appropriate.
Curate and maintain a library of crowdsourced prompts and workflows.
Partner with Knowledge Management colleagues and other stakeholders to align change and enablement activities with broader product lifecycle management.
Track usage and adoption data; prepare and maintain reporting materials to highlight successes and identify areas for improvement.
Work with attorneys, Practice Teams, Client Services Teams, and other groups to identify use cases and create prompts and/or workflows, as appropriate.

Requirements

Strong intellectual curiosity with the ability to derive connections between diverse data sets, identify practical applications for emerging technologies, and discover hidden pain points in business processes.
Fluency in generative AI platforms, including Harvey AI and Lexis Protégé, with the ability to quickly learn and adapt to new platforms.
Ability to empathize and engage with attorneys to look at processes and service delivery through a business lens.
Exceptional communication, collaboration, and interpersonal skills, with the ability to influence senior stakeholders.
Experience with prompt engineering and devising Generative AI use cases, including with Harvey AI and Lexis Protégé.
Advanced knowledge of relevant technology systems and applications used in law firms and/or legal departments, such as: LexisNexis, Westlaw, SharePoint Online, Microsoft 365, iManage Cloud
Prior experience with artificial intelligence applications and/or technology in a business setting is required.
J.D. from an accredited law school is required.
To perform the job successfully, an individual should demonstrate a high level of competency and knowledge of best practices in each of these areas:
Strong interest in AI and legal technology tools with a track record of continuous learning and hands-on exploration of emerging tools.
Excellent research and analysis skills with a strong aptitude for distilling complex concepts into easy-to-understand, actionable insights.
Demonstrated ability to lead change and adoption initiatives in a professional services or law firm environment.
Proven experience delivering impactful training (live and virtual) and developing high-quality enablement resources.
Strong stakeholder management skills, with the ability to build trusted relationships with lawyers, staff, vendors, and leadership.
Aptitude for building relationships and fostering a collaborative approach to working with internal clients across Practice Teams, Client Services Teams, and departments.
Strong project management and critical thinking skills with a focus on delivering high-value, user-centric solutions.
Excellent computer skills, including Microsoft 365 and SharePoint.

Nice to have

Candidates with experience in a law firm or professional services environment are strongly preferred.
Candidates with minimum 3 years of experience as a practicing attorney, particularly with a litigation or other high-volume law practice background, are strongly preferred.

Skills

Monitor and report on developments in AI technology, with emphasis on practical applications in the legal industry.
Contribute to the development and implementation of AI best practices.
Champion adoption of approved AI and practice tools by engaging directly with lawyers and staff.

Compensation

$135,000 - $165,000 USD
Why Should You Apply?
Career Growth: Ample opportunities for professional development and advancement
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal.
We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place.
We appreciate your understanding.

Benefits

Outstanding benefits package, including 401k match and generous PTO plan
Access to corporate discount plans and other benefits

Company info

We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place.

Visa & Work Authorization

cisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental d

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