Parachute Health

Parachute Health

Senior Associate Support Engineer

U.S · Senior

No sponsorship$60k-$105kDetected 12 days ago
PythonBashFull-Stack DevelopmentGitSQLPostgreSQLBigQueryRedshiftAWSGCPLinuxOAuthLLMsCybersecuritySIEMIncident ResponseComplianceDNSFirewallVPNHIPAACommunication

About the role

  • You'll join Parachute Health's IT & Security team, working alongside engineers and analysts who keep our healthcare technology environment secure, compliant, and operationally efficient.
  • You'll gain hands-on exposure to identity, endpoint, network, and cloud security, compliance, and incident response in an environment governed by SOC 1, SOC 2, and HITRUST CSF.
  • You'll be a part of a fast-paced environment, work closely with IT and Security professionals on real projects and sit in on incident response and architecture discussions

Responsibilities

  • Help manage our macOS laptop fleet, MDM enrollment, configuration, software deployment, and compliance baselines.
  • Document fixes, runbooks, and FAQs to help the team scale.
  • Support ZScaler operations, policy review, bypass requests, log analysis, and user troubleshooting.
  • Help maintain DLP policies and triage alerts for potential data exfiltration.
  • Support SIEM operations in Splunk/Wazuh by querying logs, building dashboards, and tuning alerts.
  • Write and maintain scripts to automate repetitive IT/Security tasks - log analysis, evidence collection, ticket enrichment, account hygiene, and reporting.
  • Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning, troubleshooting tickets, and end-user support.

Requirements

  • Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, Information Assurance, IT Management, or a related field.
  • Scripting experience is required.
  • You can write working scripts in at least one of: Bash, Python, or PowerShell.
  • Working knowledge of the Linux command line, file system navigation, permissions, process management, log inspection (grep, awk, sed, tail, journalctl).
  • Comfort with macOS as a daily-driver OS and basic troubleshooting on Mac.
  • Comfort using Git, GitHub, and the terminal.
  • Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment.

Nice to have

  • Hands-on exposure to any of: Okta, ZScaler, Jamf/Kandji/Intune, CrowdStrike/SentinelOne, Splunk, Wazuh, AWS, GCP - academic labs, home labs, and personal projects all count.
  • Familiarity with DLP concepts (data classification, exfiltration channels, false positives).
  • Familiarity with WAF concepts (OWASP Top 10, rule tuning, rate limiting).
  • Experience with SIEM querying (Splunk SPL, Wazuh rules, Sigma) or log analysis.
  • Exposure to compliance frameworks (SOC 2, HIPAA, NIST CSF, ISO 27001).
  • Experience with LLMs, agents, MCP servers, or prompt engineering through projects, hackathons, or coursework.
  • SQL skills for querying data (Postgres, Redshift, BigQuery).
  • Participation in CTFs, TryHackMe, HackTheBox, or similar.

Compensation

  • $60,000 - $105,000
  • Base Salary Band (based on experience and level)

Benefits

  • Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
  • Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
  • 401(k) Retirement Plan
  • Equity Incentive Plan
  • Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
  • Flexible Vacation Policy
  • Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
  • Home Office and Wellness Stipend
  • Monthly Internet Stipend
  • Annual Learning and Development Stipend
  • Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies.

Company info

  • Opportunity for up to 15% bonus based on company performance.
  • Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.

Visa & Work Authorization

  • This role is not eligible for employer visa sponsorship.
Apply directly at Parachute Health →Create a free account for alerts like thisView Parachute Health immigration profile

This listing is sourced directly from Parachute Health's careers page and normalized into a canonical job model.