Cars And Bids
Director of Customer Support
Remote (United States) · Director · Full-time
Sponsorship not specified$110k-$130kDetected 5 days ago
Customer Support
About the role
- Since launching in 2020, we've hosted over 39k auctions and sold more than $865 million in vehicles.
- Apply now and help us take Cars & Bids to the next level.
Responsibilities
- We are hiring a Director of Customer Support to lead our market-leading support team.
- Customer Support is one of the key reasons buyers and sellers choose Cars & Bids over every other marketplace; you'll own one of the company's most important competitive advantages and continuously raise the bar for what automotive marketplace support should look like.
Nice to have
- previous experience with automotive transactions, title transfers, or similar Why Cars & Bids?
- We're a small, dedicated team with a big reach - and we're just getting started.
Compensation
- $110,000 - $130,000 USD + equity & benefits Join the Team That's Shaping the Future of Online Car Auctions Cars & Bids is where automotive enthusiasts find, engage with, and sell great cars.
- Here's what you can expect when you join us: The chance to make a real impact at a fast-growing company A team of fellow car lovers who take pride in their work A say in shaping the future of our product and customer experience True remote flexibility, competitive compensation, equity, and room to grow Sound like a good fit?
Benefits
- You'll develop and own key support metrics and KPIs, lead our Customer Support functions, build the operational systems required to scale, and help us define the long-term vision for Customer Support at Cars & Bids.
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This listing is sourced directly from Cars And Bids's careers page and normalized into a canonical job model.