Socure
Sr. Program Manager, Performance Management
Remote - USA · Senior
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About the role
- Program Manager, Performance is a strategic, hands-on program owner responsible for designing, running, and continuously improving Socure's performance operating system.
- The ideal candidate pairs strong program management with people analytics fluency and knows how to use AI-enabled tools and systems to scale a high-adoption, high-trust performance culture.
Responsibilities
- Design and run recognition programs (e.g., peer recognition, performance-based awards), exploring recognition levers beyond compensation and measuring their impact on engagement and retention.
- Build and facilitate the calibration process for performance ratings, ensuring consistent standards across managers & functions, and partnering with People Partners on manager enablement and bias mitigation.
- Stay current on market practice in performance management and talent planning, bringing external benchmarks and emerging approaches (e.g., continuous performance management, AI-enabled coaching) into program design.
- Proven experience owning an end-to-end performance or talent program (design, plan, launch, execution, iteration).
Requirements
- Excellent written and verbal communication skills, with the ability to translate performance data and program mechanics into clear guidance for executives, managers, and individual contributors.
Nice to have
- Leverage People Analytics and AI‑enabled tools (e.g., dashboards, 15Five/Kona insights, generative AI) to synthesize data, generate reports, and surface trends that inform decisions.
- Use data and manager/employee feedback to continuously refine the operating system.
- serve as the day-to-day point of contact for performance program questions and escalations.
- Bachelor's degree.
- 6-8+ years of relevant experience in program management, performance management, HR/People programs, or a similar role, ideally in a fast-paced or tech environment.
- Working knowledge of talent planning concepts (9-box/talent mapping, calibration, succession, capability/skills-gap assessment) and how they connect to performance data.
- Demonstrated proficiency in people analytics and data storytelling - comfortable working with data and building dashboards or reporting views for leaders.
Compensation
- Design and run recognition programs (e.g., peer recognition, performance-based awards), exploring recognition levers beyond compensation and measuring their impact on engagement and retention.
Benefits
- Partner with Total Rewards to ensure a cohesive talent cycle across performance and compensation, and that performance outcomes connect cleanly to pay-for-performance decisions.
Company info
- Our mission is to verify 100% of good identities in real time while eliminating identity fraud for every application on the internet.
- Socure is an equal opportunity employer that values diversity in all its forms within our company.
Equal opportunity
- If you need an accommodation during any stage of the application or hiring process-including interview or onboarding support-please reach out to your Socure recruiting partner directly.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.