Bridges Trust
Director of Operations
Omaha, NE · Director
Sponsorship not specifiedDetected 11 days ago
Project ManagementAccountingOperations ManagementProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft OfficeInternal Audit
About the role
- The Director of Operations serves as a strategic business partner, ensuring operational capabilities evolve alongside the firm's growth.
- Through strong leadership, data-driven decision making, and effective change management, this individual builds efficient, scalable processes that enable exceptional service to clients and support the firm's long-term strategic objectives.
Responsibilities
- This role partners closely with leaders across the firm to identify opportunities to simplify processes, improve scalability, reduce operational risk, and enhance the client experience.
- Develop and execute an operational strategy that aligns with the firm's strategic priorities and supports continued growth.
- Lead enterprise process improvement initiatives by evaluating current workflows, identifying inefficiencies, and implementing scalable solutions that improve quality, consistency, and efficiency across the firm.
- Establish, document, and maintain operational policies, procedures, and internal controls that support regulatory requirements while promoting operational excellence.
- Identify operational risks and proactively implement controls and process enhancements that strengthen the firm's operating environment.
- Serve as the primary relationship manager for key operational vendors, maintaining strategic partnerships and evaluating new technology solutions that support the firm's evolving needs.
- Utilize operational metrics and key performance indicators to measure effectiveness, identify trends, and support data-driven decision making.
- Partner with firm leadership on strategic initiatives, acquisitions, integrations, and operational projects that support firm growth.
- Promote collaboration across departments by facilitating communication, aligning priorities, and ensuring operational processes effectively support business objectives.
Requirements
- Bachelor's degree in Business Administration, Finance, Accounting, Operations Management, or a related field.
- Required Skills and Proficiency Strategic thinking with the ability to translate organizational goals into operational execution.
Nice to have
- Bridges Trust is built on the tenacity and ethic of our team members.
- Champion a culture of continuous improvement by encouraging innovation, process standardization, automation, and thoughtful change management.
- Evaluate existing technologies and emerging solutions to improve automation, workflow efficiency, reporting capabilities, and scalability.
Benefits
- Lead, coach, and develop the Operations team, fostering accountability, collaboration, continuous learning, and high performance.
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