Modern Health
Senior Renewals Manager
Remote - US · Senior · Full-time
No sponsorship$130k-$162kDetected 1 day ago
Account ManagementForecastingAR/VRCommunicationCollaboration
About the role
- This role reports into our Senior Director of Account Management and Renewals.
- This position is not eligible to be performed in Hawaii.
Responsibilities
- Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio.
- Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated.
- Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders.
- You'll partner closely with Client Management, Legal, and Finance to drive consistent, scalable processes that protect and grow ARR, while taking a unified approach to increasing revenue and mitigating risk.
- Family Support:
Requirements
- 6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization.
- A consistent track record of exceeding retention and revenue targets, with clear examples of how you've protected and grown ARR.
Compensation
- Ranges are not necessarily indicative of the associated starting pay range in other locations.
- Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Benefits
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Company info
- "It Takes a Village" culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers' needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
- Exceptionally organized and proactive, with the ability to prioritize effectively, take initiative, and operate both independently and as part of a highly collaborative team.
Visa & Work Authorization
- Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).
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This listing is sourced directly from Modern Health's careers page and normalized into a canonical job model.