Entyre Inc
Inbound Sales Representative - Up to $2,000 Sign-On Bonus!
Columbus , Ohio, United States
Sponsorship not specifiedDetected 63 days ago
CRMSalesCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care's program.
- This is not a passive customer service role.
- The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step.
Responsibilities
- Build rapport quickly with prospective and current clients by being warm, professional, and clear.
- Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
- Maintain accurate and up-to-date client contact information, records, notes, and documentation.
- This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.
- You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.
Requirements
- Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
- Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
Nice to have
- Associate's or bachelor's degree preferred, or equivalent relevant experience.
Benefits
- About the Role We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care's program.
- This position will include monthly performance based bonus's.
- Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time.
- Explain Entyre Care's program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
- Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
- Qualifications 1-3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
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This listing is sourced directly from Entyre Inc's careers page and normalized into a canonical job model.