KSB
Service Sales Manager
Thomson, GA
Sponsorship not specified$30k-$50kDetected 30 days ago
CRMSalesPipeline ManagementNegotiationResearchProblem SolvingMicrosoft Office
About the role
- The Service Sales Manager is responsible for driving profitable aftermarket sales growth for GIW slurry pumps and related services.
- The successful candidate will serve as a trusted advisor to customers while supporting the reliability and performance of the GIW installed base.
Responsibilities
- Identify and develop aftermarket sales opportunities within the GIW installed base.
- Collaborate with service, engineering, and operations teams to develop customer-focused solutions.
- Maintain an active sales pipeline and provide accurate sales forecasts.
- Support outage planning, shutdown activities, and emergency service requirements as needed.
- Maintain accurate customer records and opportunities within the company CRM system.
Requirements
- Ability to travel domestically up to 50% of the time.
- Ability to access customer facilities, including mining and industrial environments.
- Ability to wear required PPE and comply with customer safety requirements.
- Five (5) or more years of experience in technical sales, field service, engineering, maintenance, or operations within mining, aggregates, dredging, or heavy industrial environments.
- Experience working directly with maintenance, reliability, and operations personnel.
- Education
- Equivalent combination of education, technical training, and relevant experience.
- Experience
- Proven ability to build customer relationships and identify aftermarket service opportunities.
Nice to have
- Bachelor's degree in Engineering, Business, or a related technical field preferred
- Experience with slurry pumps, slurry transport systems, or mining equipment strongly preferred.
Skills
- Strong understanding of slurry pump applications, pump hydraulics, wear components, and maintenance practices.
- Knowledge of mining, mineral processing, aggregates, and dredging operations.
- Ability to interpret technical drawings, specifications, and maintenance documentation.
- Excellent verbal, written, and presentation skills.
- Strong customer relationship management and negotiation abilities.
- Ability to manage multiple priorities and work independently.
- Proficiency with Microsoft Office and CRM systems.
- Strong problem-solving and analytical skills.
- Commitment to safety, quality, and customer satisfaction.
Compensation
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Company info
- Develop and maintain strong relationships with existing and prospective customers throughout assigned territories.
- Assist customers with troubleshooting, product recommendations, and lifecycle planning for GIW equipment.
- Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining.
- Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities.
- At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve.
- This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
This listing is sourced directly from KSB's careers page and normalized into a canonical job model.