January

Strategy & Operations

New York City · Exec

Sponsorship not specifiedDetected 46 days ago

LLMsProduct ManagementProduct StrategyContract ManagementLeadership

About the role

This role is for someone with the diagnostic instinct to see where leverage exists, the operational range to act on it, and the ambition to define how January works at scale.
You'll join at a moment where our growth in regulated financial services is creating more opportunity than the company can capture operationally.

Responsibilities

Drive the decisions and work that compound January's growth.
Own a point of view on the biggest growth levers within your domain - whether that's untapped client potential, compliance advantages competitors can't match, or implementation rigor that wins prospects.
Identify the patterns in your team's work that should reshape product priorities, operational investments, or go-to-market strategy - and drive the decision before leadership has to ask.
Drive the highest-leverage initiatives end-to-end, from diagnosis through adoption.
Build the systems, playbooks, and capabilities that compound.
Build the analytical infrastructure that lets your team self-diagnose.
Create frameworks that turn ICs into owners and drivers so that judgment and execution don't bottleneck.
Own the named outcomes of the team you join.
Client Strategy - Own a portfolio of client relationships and identify expansion opportunities across current segments and entirely new categories.
Client Implementations - Own client integrations end-to-end, from contract review through first accounts placed, delivering launches that go live cleanly and on time.

Requirements

Experience driving outcomes that depend on teams you don't control - getting Product, Engineering, Legal, or other functions to act on your diagnosis, align on your priorities, and invest in your recommendations.
You know that clarity scales and that a well-written doc often accomplishes more than an hour-long meeting.
Track record of owning operational outcomes end-to-end across strategy, operations, or consulting roles - direct ownership of diagnosing problems and shipping solutions, not advisory or support.
Experience owning client relationships or client-facing delivery in a high-touch context - managing strategic accounts, leading complex technical projects, or running engagements where you were the named point of contact through both wins and setbacks.
Demonstrated ability to structure messy, incomplete data into insights that changed behavior - comfort working across multiple systems, identifying patterns across a portfolio, and quantifying business impact to drive decisions.
Technical fluency to build automations and operational tools without requiring engineering support - whether that's LLM-assisted workflows, automated reporting, or intelligent routing. You build solutions that teams adopt and maintain independently.
Strong preference for candidates who've operated at the intersection of strategy and execution - whether that's a management consulting background with a transition into operating roles, or experience building operationally at a high-growth startup where you owned outcomes end-to-end. Analytical depth and comfort building in environments where infrastructure was being created rather than inherited.
Collaborative Ownership beats Fiefdoms. You step into gaps without being asked. You fix issues. You seek to bring in the right people.
Speed beats perfection. You make decisions with incomplete information, iterate quickly, and course-correct based on what you learn. Fast loops beat slow ones.
Candor beats comfort. You give direct feedback because you care about people's growth. You'd rather hear a hard truth early than a polite sidestep that wastes time. Example: Last quarter, an engineer told our CEO his proposed timeline was unrealistic in a company-wide meeting - and was thanked for it.
Inputs beat outcomes. You evaluate decisions by the thinking behind them, not just results. Good process increases the odds
bad outcomes don't always mean bad decisions.

Nice to have

Familiarity with financial services, fintech, or regulatory and compliance-heavy industries is a plus.

Compensation

As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported.

Company info

Last quarter, an engineer told our CEO his proposed timeline was unrealistic in a company-wide meeting - and was thanked for it.
Inputs beat outcomes.
You evaluate decisions by the thinking behind them, not just results.
Good process increases the odds; bad outcomes don't always mean bad decisions.
Why beats what.
You diagnose before prescribing.
You're more interested in root causes than symptoms, and you share context so others can make good decisions without you.
Writing beats meetings.
You structure your thinking on paper.
We are currently hiring for this position in our New York office.
As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported.
We encourage individuals from all backgrounds to apply.
We are an equal opportunity employer committed to diversity and inclusion in the workplace.

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