Jackson Healthcare

Jackson Healthcare

Part Time Audio Visual Technician

Alpharetta-Georgia · Part-time

Sponsorship not specifiedDetected 26 days ago
Customer SupportPatient CareLeadershipCommunicationProblem SolvingTime ManagementAdaptabilityMicrosoft Teams

About the role

  • Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.
  • Our mission is to improve the delivery of patient care and the lives of everyone we touch.
  • We're always looking to add new talent to our teams.

Responsibilities

  • Work with IT Support to assist with AV-related incidents and requests
  • Document customer interactions and issue resolutions accurately in the Support Center IT Service Management system (ServiceNow).
  • Maintain detailed records to facilitate knowledge sharing and reporting.
  • As a Part Time AV Technician, you will assist our AV Engineer and IT Support Team with Conference Room and Event setup and troubleshooting.

Requirements

  • Ability to embrace change and shift focus when unexpected work arises.
  • Adaptability:
  • Time Management:
  • Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.

Nice to have

  • High school diploma required
  • Hands-on AV experience a plus

Skills

  • Familiarity with Microsoft Teams and Zoom
  • Understanding of Basic AV functionality (Cameras, Mics, TVs, Projectors, additional hardware and software)
  • Excellent communication and problem-solving skills
  • Work well under pressure and in front of people observing you
  • Multi-tasking abilities
  • Familiarity with the healthcare recruiting industry is a plus

Company info

  • Assist customers with various meeting types in different conference room settings
  • Make recommendations to customers related to AV resources for event setups
  • Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
  • We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
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This listing is sourced directly from Jackson Healthcare's careers page and normalized into a canonical job model.