Guidepoint
Client Service Associate (Class of 2026)
New York, New York, United States · Senior · Internship
No sponsorshipDetected 76 days ago
Project ManagementAccount ManagementCold OutreachExcelRecruitingCustomer SuccessResearchLeadershipCommunicationProblem SolvingTime ManagementMentoringOrganizational Skills
About the role
- Guidepoint's Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions.
- By understanding each client's specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.
- As an Associate on the Client Service team, you will play a central role in delivering that experience.
Responsibilities
- Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
- Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution
- Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process.
- At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.
Requirements
- Bachelor's degree, with minimum 3.0 GPA or higher required
- Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
- Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.
- Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively
Compensation
- $70,000 - $70,000 USD
- Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
- The annual base salary for this position is $70,000.
- This progression includes a base salary of $75,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.
Benefits
- Additionally, this role is eligible for a yearly bonus of up to $4,000 based on performance.
- 15 days of PTO, 10 paid holidays, and sick leave
- Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
- 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
- Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
- Unlimited access to self-paced learning through LinkedIn Learning
- In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
- Annual company-sponsored athletic leagues and wellness activities
- To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com
Company info
- High-performing team driven by execution, accountability, and consistent client impact
- Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
- Team committed to developing talent through hands-on mentorship, coaching, and leadership support
- Workplace that embeds continuous learning and career development as a core part of how we grow and excel
- Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory
- What You Will Own:
- Recruit new experts into Guidepoint's network and engage them for client consultations
- Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
- Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
- What you have:
Visa & Work Authorization
- Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.
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This listing is sourced directly from Guidepoint's careers page and normalized into a canonical job model.