Litmus IO
GTM Engineer (RevOps)
Toronto, Canada
Sponsorship not specifiedDetected 35 days ago
Design SystemsHubSpotSalesforceZendeskLeadership
About the role
- This is a hands-on, builder-first role sitting at the center of Sales, Marketing, Partnerships, and Customer Success.
- This is the right role for someone who lives in the balance between developer and strategist.
- You are as comfortable shipping automations as you are questioning whether we are solving the right problem.
Responsibilities
- Build and own the GTM tech stack. Administer and optimize our Salesforce-centric ecosystem (Sales Cloud + CPQ), HubSpot, Clay, Salesloft/Outreach, and Zendesk. Keep them integrated, clean, and aligned to how revenue flows from lead to renewal.
- Engineer automated workflows. Design and ship lead routing, data enrichment pipelines, account scoring, signal-based triggers, and sequence logic. Replace manual, repetitive work with systems that scale across thousands of accounts without losing quality.
- Build AI copilots and agents that make SDRs, AEs, marketers, and CS more productive.
- Own Salesforce CPQ and quote-to-cash.
- Configure and maintain product catalog, pricing rules, discounting, and approval workflows so quoting is fast and accurate.
- Connect post-sale workflows. Integrate and optimize Zendesk so support workflows, customer feedback loops, and CS data flow cleanly into the broader revenue picture, giving the team full lifecycle visibility from first touch to renewal.
- Run it like a project, document it like an engineer. Manage multiple initiatives to deadline, maintain clear documentation of systems and processes, and drive adoption through training and enablement.
- Customer-centric. You design systems with the end user in mind, the rep, the marketer, the prospect, the customer, not just the org chart.
- Build and own the GTM tech stack.
- Drive data-driven decision-making with insights leadership can act on.
Requirements
- You'll have ownership, visibility, and the ability to shape both product and company as we scale.
Nice to have
- Salesforce Administrator and Platform certifications
- Clay, HubSpot, or Salesloft/Outreach certifications.
- Experience scaling GTM systems at a fast-growing enterprise software company.
- Exposure to ABM, ICP modeling, or industrial/IoT/data markets.
- Final offer depends on experience and depth of technical skills.
- 6-8 years in Revenue Operations, GTM Engineering, Sales Ops, or a similar technical GTM role, ideally in B2B enterprise software.
- Proven hands-on Salesforce expertise (configuration, automation, reporting)
- CPQ experience strongly preferred.
Compensation
- CA$110,000 - CA$120,000, plus a performance bonus.
- Final offer depends on experience and depth of technical skills.
- Based in Toronto, Ontario (hybrid).
- Support forecasting and planning. Partner with sales leadership on accurate, data-backed forecasts and scalable models. Provide operational support for QBRs, annual planning, and ABM/ICP targeting.
Benefits
- Build dashboards, reports, and KPIs across pipeline health, conversion, productivity, forecast accuracy, churn, and attribution.
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