Denver
Bilingual Outreach Case Coordinator I
Downtown Denver · Full-time
No sponsorship$24k-$36kDetected 1 day ago
Computer VisionAccessibilityERPPublic HealthResearchCommunicationOrganizational SkillsMicrosoft Office
About the role
- The starting pay range is $ 23.89 to $2 8.00 per hour based on your experience.
- This position will be 100% onsite from 8:00AM - 4:00PM with flexible work hours as needed.
- Many of our clients live with mental health conditions, substance use disorders, and traumatic brain injuries and over half are experiencing homelessness or housing instability.
Responsibilities
- Develop solutions with clients to resolve immediate or recurring problems and barriers to receiving and/or participating in services or programs
- Support the defense team by being present regularly at court, specialty dockets, and at OMPD's offic e for on-demand, in-person client support
- Delivers outreach and case management services in Spanish and English, interprets as needed for OMPD staff, and translates outreach/resource materials into Spanish
- Visit clients in Denver jails, partners with clients to create reentry plans, and connect clients to services and treatment to support their transition into the community
- Monitor and track client participation, follows up on any problems or issues that arise, and coordinates immediate support services such as transportation assistance, clothing and hygiene needs, food, and other services
- Build professional relationships and networks with community resources, service providers to increase access to timely, relevant service/resource connections for OMPD clients
Requirements
- Required Documents
- Up-to-date resume (Required)
- Cover Letter (Required)
Nice to have
- Bilingual in English and Spanish
- Knowledge and experience with the Denver Criminal Justice system, court processes, public defense - including the role of the defense council
- One to three years of experience delivering case management services in both English and Spanish in a legal, human services, or related setting
- E xperience navigating complex systems and services
- Experience with, and ability to work and communicate effectively both written and verbally, within a multidisciplinary team
- High level of organizational skills and ability to autonomously determine necessary tasks and complete work
- Skill in engagement techniques sufficient to be able to obtain and verify information with clients
- Proficient in Microsoft Office applications and data entry experience
Compensation
- The starting pay range is $ 23.89 to $2 8.00 per hour based on your experience.
Benefits
- The City and County of Denver offers a competitive salary commensurate with experience and education.
- We also offer generous benefits for full-time employees which include but is not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 132 hours of PTO earned within first year
- 11 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
- Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city
- Care Bank - 8 weeks of Paid Family Leave (after the probation period is passed)
- Competitive medical, dental and vision plans effective within 1 month of start date
- If hired you may also receive a Bilingual Stipend.
- In order to receive your stipend you must successfully pass a Spanish verbal test.
- Knowledge of Denver metro resources, social services, and behavioral health treatment and supports.
Company info
- The Office of the Municipal Public Defender (OMPD) is a comprehensive, holistic public defender office that is client-centered, independent, and innovative in the representation of defendants who face jail time for municipal ordinance violations and traffic offenses, and municipal youth offenses. Many of our clients live with mental health conditions, substance use disorders, and traumatic brain injuries and over half are experiencing homelessness or housing instability.
- OMPD's Client Support Team (CST) consists of four Peer Support Specialists, a Behavioral Health Navigator, and a Bilingual Outreach Case Coordinator who work alongside attorneys in court daily, create re-entry plans with clients in jail, and connect clients with resources like shelter/housing, benefit enrollment, behavioral health treatment, and more. The CST division serves as part of the defense team and are bound by the Colorado Rules of Professional Conduct including rules regarding attorney-client privilege and client confidentiality.
- The Office of the Municipal Public Defender (OMPD) is a comprehensive, holistic public defender office that is client-centered, independent, and innovative in the representation of defendants who face jail time for municipal ordinance violations and traffic offenses, and municipal youth offenses.
- OMPD's Client Support Team (CST) consists of four Peer Support Specialists, a Behavioral Health Navigator, and a Bilingual Outreach Case Coordinator who work alongside attorneys in court daily, create re-entry plans with clients in jail, and connect clients with resources like shelter/housing, benefit enrollment, behavioral health treatment, and more.
- The CST division serves as part of the defense team and are bound by the Colorado Rules of Professional Conduct including rules regarding attorney-client privilege and client confidentiality.
- Work in close partnership with attorneys, administrative staff, and other Client Support Team staff as part of a holistic defense team
- In order to be successful in this role we are looking for someone who is fluent in Spanish and English.
Visa & Work Authorization
- Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
This listing is sourced directly from Denver's careers page and normalized into a canonical job model.