Checkout.com
Manager, Technical Strategic Account Management
San Francisco
Sponsorship not specifiedDetected 55 days ago
SwiftRESTProduct ManagementAccount ManagementCommunicationCollaboration
About the role
- Company Description We're http://checkout.comCheckout.com http://Checkout.com.
- You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day.
- Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes.
Responsibilities
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com products.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.
- Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver.
- Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
Requirements
- 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs.
- You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude
- you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.
- What makes you stand out:
- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement.
- Fluency in other languages is an advantage.
- Additional Information
- Bring all of you to work
- We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Company info
- We understand that work is just one part of your life.
- Curious about what it's like to be part of our team?
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This listing is sourced directly from Checkout.com's careers page and normalized into a canonical job model.