Alteva RCM
Bookkeeper for Invoicing
Boca Raton, Florida, United States
Sponsorship not specified$50k-$70kDetected 13 days ago
ExcelQuickBooksCustomer SupportCommunicationOrganizational SkillsAccounts Payable
About the role
- We are seeking a detail-oriented and customer-focused Invoicing & Client Success Specialist to support our Revenue Cycle Management (RCM) invoicing operations.
- This role combines invoicing, account reconciliation, customer communication, and post-onboarding client support.
- Clients are onboarded several months before invoicing begins, so this role is responsible for proactively contacting customers, helping them understand invoices, resolving billing questions, revising invoices when necessary, and maintaining strong customer relationships throughout the billing lifecycle.
Responsibilities
- Maintain accurate records of customer communications and account updates
- Support process improvements within invoicing and customer communication workflows
- Use QuickBooks Online (QBO) to manage invoicing and customer accounts
Requirements
- Strong Excel skills required
- Experience with invoicing, reconciliation, and accounts receivable
- Experience with QuickBooks Online (QBO)
- Customer service or client-facing experience
- Excellent verbal and written communication skills
- Detail-oriented and highly organized
- Comfortable communicating with customers by phone and email
- Able to explain billing clearly and professionally
- Proactive and solution-oriented
- Strong follow-through and accountability
- Works well independently and collaboratively
- Ability to manage multiple accounts and follow-ups simultaneously
- Experience in healthcare billing or Revenue Cycle Management (RCM) preferred
Compensation
- $50,000 - $70,000 USD
Benefits
- Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance.
- We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Company info
- At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
- Position Summary
- We are seeking a detail-oriented and customer-focused Invoicing & Client Success Specialist to support our Revenue Cycle Management (RCM) invoicing operations. This role combines invoicing, account reconciliation, customer communication, and post-onboarding client support.
- Proactively contact customers after onboarding and during invoicing periods
- Explain invoices, billing details, fees, and service charges to customers
- Resolve invoice discrepancies and customer billing concerns
- Coordinate with onboarding, operations, and internal billing teams
- Follow up on outstanding invoices and account issues
- Generate, review, revise, and send customer invoices
- Reconcile invoices, payments, credits, and account balances
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This listing is sourced directly from Alteva RCM's careers page and normalized into a canonical job model.