Cisco

Technical Marketing Engineering Technical Leader (Hybrid)

San Jose, California, US · Full-time

Sponsorship not specified$169k-$241kDetected 4 days ago

Cloud PlatformsAgentic AIProduct StrategyOnboardingCustomer SuccessCiscoSD-WANCommunicationCollaborationPublic Speaking

About the role

The application window is expected to close on: 07/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This is a hybrid role based out of Cisco's San Jose office.
This role sits at the intersection of product strategy, technical execution, customer engagement, and next-generation AI-enabled operations.

You will help define and drive the technical marketing strategy for Cisco Cloud Control, with a strong focus on customer onboarding, product integrations, field readiness, and customer adoption.
Build demos, technical presentations, solution guides, FAQs, competitive positioning, and enablement material for internal and external audiences.
Partner with product and engineering teams to improve onboarding workflows, integration experiences, and cross-product consistency.
Support early customer engagements, design partners, beta programs, and GA readiness activities.
Identify adoption blockers, integration gaps, and customer experience issues, then drive them to closure with the right stakeholders.
Enable sales, SEs, customer success, and partner teams with clear messaging, repeatable workflows, and hands-on technical knowledge.

8+ years of experience in technical marketing, product management, solutions engineering or a related technical customer-facing role.
Ability to quickly learn complex technical products and explain them clearly to both technical and business audiences.
Knowledge of Cloud Operations, Enterprise Networking, Security, Observability, or Data Center infrastructure.
Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience

Experience with one or more of Cisco platforms such as Meraki, Catalyst Center, Catalyst SD-WAN, Nexus Dashboard, Intersight, ThousandEyes, Splunk, Secure Access, Collaboration Control Hub.
Strong communication skills, including presentations, demos, writing, and cross-functional influence.
Hands-on experience with MCP-based integrations, AI agents, agentic workflows, or AI-assisted operations.
Familiarity with customer onboarding workflows, tenant/org management, admin roles, API integrations, and enterprise identity models.
Strong sense of ownership, urgency, and customer empathy, with the ability to operate effectively in a fast-moving environment
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
Message to applicants applying to work in the U.S. and/or Canada:

Meet the Team
Translate customer onboarding pain points into clear product requirements, technical collateral, and field guidance.
Represent the voice of the customer and the field in roadmap discussions, launch planning, and prioritization decisions.

The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benef

Please see the Cisco careers site to discover more benefits and perks.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

As a Senior Technical Marketing Engineer, you will work closely with product management, engineering, customer success, sales, and field teams to shape how Cisco Cloud Control is positioned, adopted, and scaled with customers.

This listing is sourced directly from Cisco's careers page and normalized into a canonical job model.