Nightwing
IT Support Services
Arlington, VA
No sponsorshipDetected 7 days ago
TypeScriptiOSIncident ResponseAccountingCustomer SupportSystems EngineeringVPNResearchCommunicationCollaborationProblem Solving
About the role
- You'll have the opportunity to work alongside talented individuals who are passionate about what they do.
- Nightwing is An Equal Opportunity/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Responsibilities
- Create and maintain accurate Tickets for Help Desk activities
- Work with Asset Management to support accurate records and maintain a good accounting of assets
- Support the implementation of new technologies and equipment in the lab environment,
- Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
- Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure
- Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
- Provide support for MacOS and iOS to users.
- Maintain and operate customer SAN NetApp data storage area and capabilities using shell and NetApp ONTAP following customer direction and guidance
- Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Requirements
- Ability to keep detailed notes
- BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree
- or HS Diploma and 7+ years of directly relevant experience.
Skills
- U.S. Citizenship
- Must have an active DoD Secret clearance, TS/SCI clearance is preferred
- Must be able to obtain DHS Suitability
- 5+ years of directly relevant experience
- 3+ years MacOS and iOS experience.
- Good problem solving skills
- Must be able to work collaboratively across physical locations.
- Experience with writing technical procedures and standard operating procedures
- Virtualization automation and optimization
- Experience with Virtual Private Networks (VPN)
- Experience with virtual desktops (Citrix, VMWare)
- Proficiency and proven capability in the following areas:
Company info
- At Nightwing, we value collaboration and teamwork.
- Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Visa & Work Authorization
- Citizenship
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This listing is sourced directly from Nightwing's careers page and normalized into a canonical job model.