Northern California Behavioral Health System

Financial Counselor (Santa Rosa)

Santa Rosa, California, United States

Sponsorship not specified$25k-$32kDetected 78 days ago

ExcelICD-10Patient CareCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.
Conveniently located in the North Bay, SRBHH serves adolescents and adults.
We treat both mental health and co-occurring psychiatric and substance abuse conditions.

Maintain patient valuables: Collect monies and accept patient valuables for safekeeping for patients during his or her stay at the hospital.
Excellent Communication Skills Professional Appearance Good PC Software Skills Must work independently and maintain workflow.
Skills and Abilities: Maintains confidentiality of patients at all times.
Financial Counselors will also collaborate with nursing units, physicians and their staff, insurance companies, attorneys and Center for Medicare and Medicaid Services.

Knowledge and Experience: High school degree or equivalent.
Knowledge of CPT/ICD-10 coding helpful.
While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer.
POSITION REQUIREMENTS: Knowledge and Experience: High school degree or equivalent.

Maintains confidentiality of patients at all times.
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Strong written and verbal communication skills.
Good judgment, problem solving and decision-making skills.
Ability to work in a fast-paced, expanding organization.

Vision: see details of objects at close range.
Receives and interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage.
May also interface with medical staff for information required for patient admissions.
Demonstrated knowledge of medical terminology and insurance billing.
Minimum of two years of healthcare billing and insurance knowledge English proficiency required.

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.
Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.
POSITION TITLE: Financial Counselor Pay: $25.00-$31.56/hour REPORTS TO (TITLE): Director of Business Office DESCRIPTION OF POSITION: The Financial Counselor will work closely with all members of the Revenue Cycle Team, Patient Access, Patient Accounts, and Case Management including case managers and social workers.
The Financial Counselor is responsible for admission of patients including patient interviews, and some cashiering.
Duties include facilitating information to respond to inquiries pertaining to admissions and billing questions.
Responsible for the coordination of all credit and collection procedures on the front end, assessing and rapid resolution of self-pay account balances, assessment of all private pay accounts, and verifying insurance and other governmental programs for inpatient and outpatient accounts.
Financial Counselors are an integral part of the Revenue Cycle Team and a key component of Patient Access.
Responsible for assisting with decreasing denials, increasing reimbursements, and being pro-active in assessing disposition of high dollar accounts.
Ability to work independently and as part of a team.

This listing is sourced directly from Northern California Behavioral Health System's careers page and normalized into a canonical job model.