Mastercard
Manager, Product Management (Business Identity)
Toronto, Canada, CA
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About the role
- Mastercard is a global technology company in the payments industry.
- Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
- Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
Responsibilities
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- Drive cross-functional execution and commercialization of new merchant trust services in partnership with product development, data science, legal, franchise, and operational teams
- Explore opportunities to leverage Mastercard's merchant identity, network intelligence, and Merchant Trust Profile capabilities to support merchant onboarding, monitoring, and ongoing trust assessment.
- Manage product lifecycle activities, including launch and post-launch planning, performance tracking, and continuous improvement based on customer feedback and data-driven insights.
- Balance of analysis with appropriate business risk-taking to support speed-to-market
- Partner with customers and ecosystem participants, and monitor market trends, to understand emerging merchant trust challenges in AI-driven and marketplace commerce and translate those needs into prioritized features and requirements.
- Identify and validate new merchant risk assessment and verification use cases with non-traditional customers, for example AI platforms, marketplaces, and other digital commerce ecosystems, through research and market analysis.
- Ability to coordinate with stakeholders and manage cross-functional efforts
- Strong written and verbal communication with ability to build relationships across diverse stakeholders
Requirements
- Comfort with and an ability to adapt in a fluid and rapidly changing environment
- Bachelor's degree required
Skills
- Strong analytical and problem-solving skills
Compensation
- In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role an
Benefits
- With a strong focus on execution, customer impact, and market differentiation, the Manager ensures offerings deliver measurable value and align with Mastercard's broader vision for digital trust infrastructure.
Company info
- Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
- Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
- With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
- Together with our customers, we're helping build a sustainable economy where everyone can prosper.
- The Manager partners closely with internal stakeholders and external customers to prioritize features, define requirements, and deliver merchant trust services that enhance onboarding, reduce fraud, and support compliance.
This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.