Depop
Trust & Safety Director
Brooklyn, New York · Director · Full-time
Sponsorship not specifiedDetected 6 days ago
ReactExpressStakeholder ManagementPerformance ManagementCommunicationProblem Solving
About the role
- Company Description Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion.
- We believe that everything you want already exists, and our role is to help people discover it.
- Powered by a team of over 500 people, our company is headquartered in London, with offices in New York.
Responsibilities
- Help transform Depop's Moderation operations and maximise impact of our workforce in partnership with internal cross-functional teams to build next generation services. Drive alignment on staffing, infrastructure, tooling investments.
- Take ownership of developing and driving plans from inception to delivery
- Develop an understanding of safety issues and the architecture and integration points of Depop' community safety support processes, products, and policies
- Develop a strong bench of senior leaders, set the tone for equitable people practices, and create an environment that nurtures future leaders. Proactively advocate for teams by resolving systemic cross-organizational challenges
- Experience working/building relationships with cross-functional teams - especially Product & Engineering, delivering impact through communication, influencing teams towards achieving goals.
Requirements
- Bachelor's/Master's degree.
- Critical thinker with the ability to interpret regulatory and policy requirements, and translate them into operational processes
- Proven ability to navigate ambiguity by proactively shaping solutions beyond immediate asks, pressure-testing strategic assumptions, and guiding teams through complex problem-solving at scale
Nice to have
- Experience working in the technology sector or other fast-paced environment, preferably in a two-sided marketplace
- Technology/UGC platforms industry domain expertise.
- Experience with process design, implementation, and improvement
- Experience in product-led environment
- Access to additional programs
- Written and verbal proficiency in English (required) and another European language (preferred)
Skills
- These tools assist our recruiters in identifying great talent but do not replace human decision-making.
- At Depop, every hiring decision is made by a human.
- Trust and Safety at Depop
- Keeping our community safe on Depop requires both industry-leading policies and operational processes that allow us to protect our users.
Compensation
- At Depop, we offer all full-time employees up to the equivalent of 2 days additional paid leave per year to volunteer.
Benefits
- Shared parental leave, and paid emergency parent/carer leave
- Life Insurance (financial compensation of 2x your salary)
- 401(k) Retirement Savings Plan
- Health + Mental Wellbeing
- Choice of two medical plans covered by United Healthcare - HDHP/HSA or PPO + FSA, Dental & Vision
- Online Health Benefit Resources
- For birth and non birth parents: 12 weeks of paid parental leave for full-time regular employees
- Own the strategic vision and operationalization of Depop's Global Trust & Safety org
- Anticipate company-wide vulnerabilities in safety, proactively shape enterprise-level solutions, and guide the organization through ambiguity and change with resilience and vision
- Track record of operationalizing company vision and strategy into departmental plans and measurable outcomes
- Learning budget
Company info
- to make fashion circular by making secondhand as exciting and rewarding as buying new.
- Founded in 2011, Depop's diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion.
- Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life.
- In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company.
- For more information, visit www.depop.com
- We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they're from.
- Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve.
- We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.
- We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
- Company Description
- Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion.
- We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status.
This listing is sourced directly from Depop's careers page and normalized into a canonical job model.