USIC, LLC

USIC, LLC

Systems Support Specialist I

Indianapolis, IN

Sponsorship not specifiedDetected 21 days ago
Customer SupportCommunication

About the role

  • Job Description: Location: 9045 River Road, Indianapolis, IN 46240.
  • This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.

Responsibilities

  • Provide Tier I technical support to field and corporate associates
  • The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs.

Requirements

  • Must be comfortable interfacing with different stakeholders at all levels of the organization
  • Demonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectively
  • Knowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applications
  • A high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience

Nice to have

  • Bachelor's degree in Information Technology, Computer Science, or another related field is preferred
  • Associate degree or IT certifications required

Equal opportunity

  • We are an Equal Opportunity Employer. Veterans are encouraged to apply.

This listing is sourced directly from USIC, LLC's careers page and normalized into a canonical job model.