USIC, LLC
Systems Support Specialist I
Indianapolis, IN
Sponsorship not specifiedDetected 21 days ago
Customer SupportCommunication
About the role
- Job Description: Location: 9045 River Road, Indianapolis, IN 46240.
- This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.
Responsibilities
- Provide Tier I technical support to field and corporate associates
- The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs.
Requirements
- Must be comfortable interfacing with different stakeholders at all levels of the organization
- Demonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectively
- Knowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applications
- A high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience
Nice to have
- Bachelor's degree in Information Technology, Computer Science, or another related field is preferred
- Associate degree or IT certifications required
Equal opportunity
- We are an Equal Opportunity Employer. Veterans are encouraged to apply.
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