Pultegroup

Customer Care Manager II

Greenwood Village, CO · Mid

Sponsorship not specified$33k-$41kDetected 7 days ago

RecruitingCustomer SupportCommunication

About the role

If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
Ability to work in various weather conditions - heat, rain, cold, etc.
Moreover, Sales employees with less than 10 years of service receive up to 17 days of unpaid Sales Time Off per year (and up to 22 days of unpaid Sales Time off per year upon 10 or more years of service).

Build a Career That Builds Your Future - with PulteGroup!
Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence.
We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive.
Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Lead root-cause analysis
Perform minor service-related tasks (e.g., adjustments, repairs), as requested.
Establish and maintain positive customer relationships.
Responsible for the build quality confirmation of the home before delivery to the customer.

Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
Knowledge of cost management principles and practices

Bachelor's Degree preferred
Minimum of 1-2 years of customer service, warranty experience, or equivalent preferred

$32.98 - $41.25 per hour
Moreover, Sales employees with less than 10 years of service receive up to 17 days of unpaid Sales Time Off per year (and up to 22 days of unpaid Sales Time off per year upon 10 or more years of service).
In addition to up to 8 paid company holidays per year, employees are eligible for up to 6 days of sick pay.

Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage.
Employees are covered by company-paid disability, basic life insurance and parental leave.
Voluntary insurance coverage options, including critical illness, accident and hospital indemnity, are also available.
In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable).
Employees may also be eligible for other state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an
equal opportunity to participate in the

This listing is sourced directly from Pultegroup's careers page and normalized into a canonical job model.