Apcoholdings

Customer Service Representative

United States

Sponsorship not specifiedDetected 48 days ago

Customer SupportCollaborationAdaptability

About the role

You're comfortable handling a high volume of calls while staying patient, professional, and solution oriented.
You're also organized and detail-oriented, able to navigate multiple systems while maintaining accurate documentation.
Just as importantly, you bring a learning mindset; you're open to feedback, adaptable to change, and motivated to continuously improve.

You'll thrive in this role if you're a strong communicator who can build trust quickly and create a positive experience for every customer interaction.
Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.
Your work will play an important role in ensuring every customer interaction reflects the high standard of service our partners expect.
At APCO, the way we work matters just as much as the results we deliver.
Our values guide how we work, how we partner, and how we deliver results.
C ommitted - We build strong, high-trust relationships with our partners and each other.
R esults-Driven - We focus on delivering measurable outcomes that create value for our partners and our business.

We retain applicant data only as long as necessary for the hiring process or as required by law.

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.
We are looking for a Customer Service Representative to join our Customer Service team.
In this role, you will be the voice of APCO, helping customers, dealers, agents, and repair facilities get the information and support they need quickly and professionally.
E xcellent - We strive for excellence in everything we do while balancing short-term performance with long-term success.

This listing is sourced directly from Apcoholdings's careers page and normalized into a canonical job model.