DroneDeploy

Senior Solutions Architect (USA)

Oakland, CA · Senior

Sponsorship not specifiedDetected 39 days ago

PythonAgentic AICustomer SuccessSystems EngineeringRoboticsPower ElectronicsResearchCollaboration

About the role

The role spans discovery, solution architecture, demonstrations, proof of concepts, deployments, integrations, training, and ongoing optimization.
This role is especially well suited to someone who combines consultative customer skills with strong technical depth in robotics, physical AI, AI agents, and hardware/software integrations.
You may help customers operationalize emerging workflows involving ground robotics, docked drones, connectivity, and industrial reality capture, while also bringing field insights back into product and process improvements.

Lead technical discovery, solution scoping, demonstrations, proof of concepts, and validation activities for complex customer opportunities.
Support deployments and implementations, including configuration, integration planning, training, troubleshooting, and optimization.
Partner with Product and Engineering to define, test, and improve emerging workflows across robotics, walkthrough AI, automation, and related reality capture use cases.
Develop playbooks, documentation, demos, and enablement assets that improve repeatability and scale across the Solutions team.
Support technical responses for proposals, RFPs, business cases, and executive-facing customer presentations.
Mentor internal teammates on solution design, deployment practices, and field learnings.
2 days in office in Oakland or Houston, with regular collaboration across US-based and global cross-functional partners; strong overlap with US business hours is expected to support customer and internal engagements.
This role is expected to regularly use AI tooling to improve research, solution design, technical content creation, troubleshooting, workflow documentation, and internal enablement while maintaining sound technical practices and customer trust.

8+ years experience in solutions architecture, solutions engineering, systems engineering, technical consulting, or a similar customer-facing technical role
Proficiency with Python, ROS, or similar tools used in robotics and automation integration.
Knowledge of connectivity, infrastructure, networking, power systems, hardware/software interoperability, or operational field workflows.
Proven history of leading technical discovery, solution validation, proof of concepts, and customer deployments across pre-sales and post-sales motions.
Bachelor's degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.

Background in construction, industrial operations, or large-scale infrastructure projects is a plus.

Join a collaborative Solutions organization that values curiosity, technical depth, customer empathy, and practical execution across both pre-sales and post-sales work.
Employee Offerings & Benefits (Benefits may vary by location and role) These are just some of the perks you'll enjoy-there's more to discover once you join us!
Culture of Innovation & Collaboration - Thrive in an environment that values creativity and teamwork.
Drone Certification - Get certified and gain unique, hands-on skills with our full backing.
Flexible Work Arrangements - Enjoy autonomy with remote-first options and schedule flexibility.
Paid Family Leave - Take the time you need to support your family during life's most important moments.
Comprehensive Healthcare Coverage - Plans designed to support your well-being.
Career & Growth Development - Build new skills and unlock opportunities through continuous learning.
Flexible PTO - Take time off when you need it to recharge-we trust you to manage your time well.
Employee Referral Bonus - Know someone great?
Refer them and earn a bonus when they join our team. ---- DroneDeploy is an equal opportunity employer.
All DroneDeploy employees are responsible for protecting the company and customer data by following information security policies and procedures.
Partner with prospective and existing customers to understand business goals, operational workflows, technical constraints, and success criteria.

This listing is sourced directly from DroneDeploy's careers page and normalized into a canonical job model.