Ledcor
Field Operations Technician
Salt Lake City, UT
Sponsorship not specifiedDetected 5 days ago
Intellectual PropertyCustomer SupportCommunicationMicrosoft Office
About the role
- Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs.
- As a skilled Field Operations Technician, you will utilize your technical background to work on restoration activities, preventative maintenance, and installation.
- Lastly, you will test circuits using optical time domain reflectometers (OTDR).
Responsibilities
- Deliver a high‑quality, customer‑focused service experience to every client
- Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
- Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
- We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.
- Your emphasis on building trust with clients and providing a best-in-class approach to customer service will be the foundation for success.
- You will perform installation, repair, configuration and testing of moves, additions, changes and disconnects (MACD) on various Nokia, Infinera, and Ciena equipment.
- Additionally, you will work with similar products to support customer optical, electrical, voice and data services.
Requirements
- Strong knowledge of Microsoft Office suite
- Experience working in the field independently and thriving in a dynamic environment
- All applicants must be able to show proof of eligibility to work in the United States.
- A positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
- Clear and efficient verbal and written communication skills
Nice to have
- Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
- Degree or diploma from a technical college would be preferred
Compensation
- Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being.
Benefits
- At Ledcor we believe diversity, equity, and inclusion should be part of everything we do.
Company info
- Will be expected to travel with a company provided vehicle
- We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
- We are proud to be an equal-opportunity employer.
- Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979.
Visa & Work Authorization
- Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
This listing is sourced directly from Ledcor's careers page and normalized into a canonical job model.