bibliu
Sales Support
Saint Leo, Florida · Part-time
Sponsorship not specifiedDetected 7 days ago
M&ACustomer SupportLeadership
About the role
- This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment.
- This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.
- This role operates on a seasonal basis (6-8 weeks per semester), with a standard schedule of two days per week.
Responsibilities
- Maintain clean, organized, and well-merchandised store displays.
- Manage and fulfil customer orders
- Support daily upkeep and organization to meet sales and service goals.
Requirements
- Ability to work quickly and accurately in a busy environment.
- Flexibility to work additional days during campus events is required.
- Must be able to lift up to 40lb unassisted.
- Team-oriented and dependable, with good attention to detail.
Nice to have
- 20 hours per week (morning availability preferred)
- Retail or customer service experience preferred but not required.
Skills
- 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.
Compensation
- Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue.
Benefits
- Stock and merchandise textbooks to ensure easy access and visual appeal.
- Organize back-stock to ensure efficient restocking of the sales floor.
Company info
- Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue.
- Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises).
- In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.
- We're hungry for more.
- We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.
- Our culture is collaborative, high-growth, and agile.
- You'll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience.
- We operate as a distributed team across the UK and US, with offices in London.
- Assist customers in locating and purchasing course materials.
- Engage customers on the sales floor with information, support, and a positive attitude.
- Support customers in person, via phone and email
This listing is sourced directly from bibliu's careers page and normalized into a canonical job model.