Arthur Grand Technologies Inc
Administrative Services Support (SharePoint and Documents)
Richland, WA, United States · Staff+
Sponsorship not specifiedDetected 81 days ago
HTML.NETFull-Stack DevelopmentSQLAWSAzureCI/CDDevOpsData VisualizationExcelERPCustomer SupportProblem SolvingOrganizational SkillsMicrosoft OfficeSharePoint
About the role
- entail use of judgment and initiative within guidelines of well-defined scope; independently follows procedures, works under general supervision.
- Responds to customers' needs, questions and concerns in an accurate, effective, and timely manner and expedites corrective actions
- Troubleshoot data anomalies, and/or report discrepancies.
Responsibilities
- Plans, schedules, and monitors own work within a limited time horizon, using applicable methods, procedures, tools, equipment, and standards effectively
- Performs specific tasks while utilizing established Records and Information Management standards and methods
- Support the conversion from SharePoint 2016 to SharePoint Online. Develop, maintain and support SharePoint sites.
- Support the conversion from current eforms platform to Microsoft PowerApps. Develop, maintain and support PowerApps eforms.
- Provide interdepartmental customer support for O&AS applications
- Interface on a routine basis with a variety of project personnel providing support/responding to questions.
Requirements
- Bachelor's degree in related business field and 1 year related (field) experience or high school diploma and 7 years related (field) experience
- Required Knowledge, Skills, and Abilities:
- Must be able to obtain a Department of Energy badge for access to the Hanford Site. (Even if teleworking, must still be able to comply with security requirements to obtain a badge)
- Intermediate to advanced knowledge of computer applications, particularly Microsoft Word, Excel, and Outlook
- Possess a high degree of flexibility, demonstrate a positive attitude and work effectively with a variety of team members and collaborate with multidisciplinary teams.
- Ability to work independently as well as in a teaming environment
- Ability to communicate information clearly and effectively, both verbally and in writing
- Effective interpersonal skills (ability to relate at all levels of the organization) with a positive, customer service-oriented attitude
- Must be willing to learn new processes, procedures, and software
Nice to have
- Experience in extracting reports and performing queries in databases.
- Experience with workflow and/or form development
- Experience with Power Platform applications and development
- Experience in AI training and application development
- Knowledge of user interface/user experience principles
- Some experience with SQL, HTML and programming with ASP.NET
- Customer service skills relating to issue resolution
- Experience with SharePoint Online (page design, site setup, list/library building)
Skills
- Please send your resume for immediate consideration
- Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
- Produce reports using standard office automation tools such as MS Excel and Word.
- Operate standard office equipment, including automation tools.
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