Mapbox
Head of Sales, Strategic Accounts
Mapbox US · Senior
Sponsorship not specified$357k-$483kDetected 20 days ago
Cloud PlatformsRESTProduct ManagementProduct StrategySalesAccount ManagementNegotiationForecastingLogisticsCustomer SuccessLeadershipCommunicationMentoring
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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Files H-1B transfers
5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 156 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- This is a Director-level leadership role for a seasoned sales leader who balances organizational strategy with the agility to navigate complex enterprise environments.
- You will be responsible for defining the commercial roadmap, driving portfolio-wide retention and expansion, and cultivating a high-performance culture.
- Please discuss your specific work location with your recruiter for more information.
Responsibilities
- As the Head of Sales of Strategic Accounts, you will lead and scale a high-performing team of 8 Account Executives dedicated to Mapbox's most strategic global enterprise partnerships.
- Lead, develop, and scale a team of 8 Account Executives, setting clear expectations, establishing rigorous operating rhythms, coaching toward exceptional performance, and developing talent and career paths across the team.
- Coach the team on strategic account planning and enterprise selling, helping Account Executives navigate complex organizations, build multi-threaded relationships, identify expansion opportunities, and develop sophisticated commercial strategies.
- Lead the commercial strategy for high-stakes, multi-year renewals and complex expansion negotiations, ensuring strong deal structure, pricing, usage commitments, and long-term customer value.
- Develop and execute comprehensive strategic account strategies that connect each customer's business priorities, technology strategy, and product roadmap to opportunities for Mapbox.
- Drive a culture of proactive customer value realization, ensuring the team understands customer usage, product adoption, business priorities, competitive dynamics, and emerging risks and opportunities.
- Identify and develop meaningful expansion opportunities by understanding where Mapbox can solve additional customer problems and increase adoption across Maps, Search, Navigation, Movement, Atlas, and emerging products.
- Lead executive business reviews and strategic customer conversations focused on business outcomes, roadmap alignment, adoption, and long-term partnership opportunities.
- Orchestrate cross-functional teams across Solutions Architecture, TPM, Customer Success, Product, Engineering, Finance, and Legal to solve complex customer needs and deliver successful outcomes.
- Create accountability across the organization, ensuring customer priorities, commercial commitments, risks, and growth opportunities have clear owners and follow-through.
Requirements
- 10+ years of experience in enterprise sales, strategic account management, or customer growth, including at least 5+ years experience leading and developing high-performing sales teams.
- Experience with usage- or consumption-based business models and an understanding of how adoption, usage, and customer value translate into retention and growth.
Skills
- Mapbox is the leading real-time location platform for a new generation of location-aware businesses.
- More than 4 million registered developers have chosen Mapbox because of the platform's flexibility, security and privacy compliance.
Compensation
- Our annual on target compensation for this role ranges from $357,000 - $483,000.
Benefits
- We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
Company info
- We are committed to a fair and equitable hiring process.
- Own executive relationships with key customers, building trusted relationships with C-suite and VP-level stakeholders and positioning Mapbox as a strategic technology partner.
- Bring customer and market insights back into Mapbox, influencing Product, Engineering, and senior leadership by representing the needs and opportunities of our most important customers.
- Serve as a senior voice of the customer internally, helping Mapbox understand where our largest customers and markets are headed and how we can grow alongside them.
- Proven success owning and growing a portfolio of large, complex, high-value enterprise customers, both through direct selling and by leading teams responsible for those relationships.
Visa & Work Authorization
- Mapbox participates in E-Verify to confirm employee work authorization.
This listing is sourced directly from Mapbox's careers page and normalized into a canonical job model.