ON Point Holdings LLC

Technology & Business Systems Administrator

Cedar Grove, WI · Full-time

Sponsorship not specified$65k-$75kDetected 25 days ago

HubSpotCRMSalesQuickBooksProcess ImprovementVendor ManagementHRISCustomer SupportResearchLeadershipCommunicationCollaborationOrganizational Skills

About the role

This role serves as the primary owner and internal champion of the Company's business systems, ensuring employees, leaders, and customers are supported by efficient, scalable, and well-integrated technology solutions.
This individual will play a critical role in helping the organization scale through smarter systems, improved workflows, enhanced reporting visibility, and strategic use of technology.
Reporting Structure This position reports to Leadership and works closely with stakeholders across all On Point Holdings entities.

The Technology & Business Systems Administrator is responsible for the administration, optimization, integration, and continuous improvement of the technology platforms that support On Point Holdings and its affiliated entities.
Evaluate, recommend, and implement technology solutions that improve operational efficiency, employee productivity, customer experience, and business scalability
Manage software licensing, vendor relationships, renewals, system utilization, and technology-related operational processes
Coordinate with managed service providers, software vendors, implementation partners, and other technology resources as needed
Partner closely with HR to support the technology components of the employee lifecycle, including onboarding, offboarding, role changes, and employee technology support
Manage employee technology provisioning, including laptops, mobile devices, software access, equipment tracking, shipping, retrieval, and replacement processes
Support and optimize Rippling administration, employee workflows, and system integrations related to onboarding, employee records, and operational processes
Maintain documentation, technology standards, onboarding resources, and employee technology guides CRM, Operations & Business Process Management
Maintain CRM data integrity, workflows, automations, reporting, pipelines, dashboards, and user adoption
Support sales enablement initiatives and process improvements across customer-facing functions

Maintain system configurations, user permissions, licensing, workflows, automations, integrations, security settings, and overall platform health

Employees are expected to work onsite at the Company's Waukesha office regularly, with additional in-person meetings, training sessions, or business needs requiring onsite attendance from time to time.
As the Company continues to grow and establishes a permanent office location, this position is expected to transition to a full-time onsite role.

This listing is sourced directly from ON Point Holdings LLC's careers page and normalized into a canonical job model.