Palmetto Clean Technology

Senior Product Manager - Device Data & Performance

Remote - United States · Senior · Contract

Sponsorship not specifiedDetected 8 days ago

SQLData EngineeringProduct ManagementProduct StrategyProject ManagementOKRsCustomer SupportCommunicationCollaborationRenewable Energy

About the role

Our employees are our most valuable resource.
We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.
Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance.

Responsibilities

Build a scalable integration framework that makes onboarding new OEMs repeatable and efficient - reducing the one-off engineering effort that comes with each new hardware partnership.
Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality - ensuring that the data foundation is trustworthy enough for other teams to build business logic on top of with confidence.

Requirements

7+ years of product management experience, ideally in roles that required managing external integrations, data platforms, or IoT/hardware-connected systems.
Experience working on monitoring, alerting, or operational intelligence products that feed downstream workflows.
SQL proficiency or equivalent comfort with data tools is expected.
Demonstrated track record of owning integration roadmaps - including defining requirements, working with vendors or external partners, and driving toward favorable technical and contractual outcomes.
Strategic thinker who can zoom out to define where a platform needs to go over 12-24 months, then zoom in to write precise, actionable requirements for the next sprint.
Strong project management instincts - comfortable managing complexity, tracking cross-functional dependencies, and keeping multiple workstreams moving simultaneously.
Data fluency: you use data to inform decisions, validate assumptions, and communicate impact. SQL proficiency or equivalent comfort with data tools is expected.
Excellent written and verbal communication skills, including the ability to influence senior stakeholders and craft narratives that build alignment across business units.
Collaborative partner who builds genuine relationships across engineering, operations, field teams, and external vendors.
Genuinely curious about how things work - you want to understand the hardware, the data pipelines, the alerting logic, and the downstream impact, not just the user-facing interface.
Entrepreneurial by nature - energized by the opportunity to build something from the ground up, comfortable starting from ambiguity, and motivated by the chance to prove what's possible.
Comfortable with ambiguity and energized by the challenge of shaping a platform that is evolving rapidly.
Bias for action: you move quickly, make clear decisions, and hold yourself and your team accountable.

Nice to have

Background in energy, clean tech, or hardware-adjacent industries is a strong plus
curiosity about how energy hardware works is a must.

Benefits

Lead integration negotiations alongside legal and business stakeholders, shaping data access terms, rate limits, signal coverage, and SLA commitments that maximize what the platform can do downstream.

Company info

Act as the connective tissue across internal teams, earning influence without authority and driving adoption of platform standards across dotted-line stakeholders who depend on this data to do their jobs.
Define what great looks like for solar and battery performance monitoring - translating raw device data into actionable insights that empower operations, field service, and customer support teams to identify issues and act quickly.
Drive the evolution of alerting logic from OEM-triggered notifications toward production-based, outcome-driven alerting - reducing false positives, improving dispatch quality, and giving downstream teams the signal clarity they need to apply their own business rules.
Ensure monitoring coverage expands thoughtfully as new asset types are added - from HVAC systems to future whole-home electrification products - with each new asset class integrated into the same clean schema and alerting framework.
Own how device data surfaces to homeowners - ensuring that what the platform captures translates into clear, meaningful experiences that help consumers understand their system's performance.
Define how production data (e.g. solar energy generated) and consumption data (e.g. home energy usage) are presented together so homeowners can see the full picture of their energy profile - not just that their system is running, but how well it's working for them.
Partner with the Consumer Experience and Customer Support teams to ensure that data quality, latency, and schema decisions made at the platform level directly support the trust and clarity homeowners need in their day-to-day interactions with Palmetto.
Own the product strategy, OKRs, roadmap, and quarterly planning - making clear, well-reasoned prioritization decisions that balance foundational platform investments with the feature requests that come from every team who depends on this data.
Embrace and leverage AI to accelerate discovery, compress learning cycles, and improve team productivity - from using AI tools in your own workflow to informing how the platform itself can deliver smarter, more proactive insights.
Run tight delivery cycles with your engineering team, fostering a culture of transparency, accountability, and continuous improvement.
Proactively manage stakeholder expectations with written communication that is clear, concise, and decision-ready.
Background in energy, clean tech, or hardware-adjacent industries is a strong plus; curiosity about how energy hardware works is a must.

Equal opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer.
Employment is decided on the basis of qualifications, merit, and business need.
We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

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