Ptc
Senior Cloud Operations Engineer - AI Cloud Ops
USA-San Ramon, CA · Senior
Sponsorship not specified$130k-$170kDetected 30 days ago
PythonGitAWSCloud PlatformsDockerKubernetesTerraformAnsibleCI/CDLinuxPrometheusGrafanaDevOpsMachine LearningCybersecurityIncident ResponseAccessibilityRecruitingCommunicationProblem SolvingMentoring
About the role
- The anticipated annual salary range for this position is between $130,000 - 170,000.
Responsibilities
- Support the operation and maintenance of cloud infrastructure across AWS environments
- Deploy, manage, and operate applications on Kubernetes clusters (EKS or similar)
- Work with engineering teams to support deployments and improve CI/CD workflows, including container-based releases
- Help maintain system reliability, availability, and performance through day-to-day operations
- Partner with security teams to support compliance and security best practices
- Collaborate with teams to integrate AI-driven insights into monitoring, logging, and operational workflows
Requirements
- 3-5 years of experience in cloud operations, DevOps, or infrastructure engineering
- Basic to strong understanding of AWS cloud services
- Required AI Skills
Nice to have
- AWS certifications (Associate level preferred)
- Exposure to scripting/programming (Python or Shell)
- Experience in SaaS or cloud-based production environments
- Exposure to AIOps or observability platforms with built-in AI capabilities
- What ServiceMax Offers You
- 401(k) with employer match
- Compensation (CIP)
- PTC carefully considers a wide variety of factors when determining compensation.
Skills
- Our world is transforming, and PTC is leading the way.
- Our people make all the difference in our success.
- Sr TechOps Engineer, AIOps (Cloud)
- Hybrid-San Ramon, CA
Compensation
- Compensation (CIP)
Benefits
- Perform Kubernetes troubleshooting including pod failures, scaling issues, networking, and cluster health
Company info
- ServiceMax is the global leader in Service Execution Management, delivering cloud-based software that helps companies maintain and service complex equipment at scale.
- Our platform powers mission-critical operations for customers around the world.
- We foster a collaborative, #wintogether and #customerobsessed culture, where engineers learn, grow, and contribute to building reliable, secure, and intelligent cloud systems.
- If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are.
This listing is sourced directly from Ptc's careers page and normalized into a canonical job model.