Billgosling

Work from Office Collections Agent

Barrie, Ontario · Full-time

Sponsorship not specifiedDetected 22 days ago

CRMCustomer SupportCommunicationCollaborationProblem SolvingAdaptability

About the role

Join a Team That's Passionate About Making Lives Better!
We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive.

Document all customer interactions and payment arrangements accurately in the system
Collaborate with other team members to develop strategies for improving collection efforts
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

The ability to quickly analyze a situation and find a solution to meet customer needs.
Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
Previous experience in customer service is required

Problem-Solving Abilities: The ability to quickly analyze a situation and find a solution to meet customer needs.
Attention to Detail: Ensure accurate data entry and follow-up on all customer interactions.
Adaptability: Able to adjust to new systems, processes, and customer needs.
Tech-Savvy: Comfortable using customer service platforms, CRM systems, and other software tools.
Shift Availability
Ability to work full-time (40-hours per week) year round.
Flexible availability as shifts will be a mixture of mornings, afternoons and weekends
This job posting is for an existing vacancy.
Why Join Us?
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better!
Twitter & Instagram: bgocareers

A friendly, enthusiastic, and approachable demeanor that makes customers feel comfortable.
Work in a collaborative, supportive environment with peers who are passionate about what they do.
Help businesses grow while making a real difference in people's lives!
Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Contact customers via phone, email, and mail to collect overdue payments
Negotiate payment plans and settlements with customers to resolve outstanding debts
Follow up with customers to ensure payment agreements are upheld
Positive Attitude: A friendly, enthusiastic, and approachable demeanor that makes customers feel comfortable.
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.

This listing is sourced directly from Billgosling's careers page and normalized into a canonical job model.