Datacor
Lead Customer Account Manager
Remote - US
Sponsorship not specifiedDetected 1 day ago
CRMSalesAccount ManagementERPCustomer SuccessCAMCollaboration
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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You are customer obsessed and a team player with strong fundamental sales capabilities.
- Grow recurring revenue and boost net retention for assigned book of business
- Nurture deep, trusted-advisor relationships with various roles, including executive level and decision makers and be the first point of contact for any escalation
Responsibilities
- Develop and execute engagement plans to maximize customer value
- Manage client expectations regarding the delivery of Datacor products and services
- Build pipeline for upsell/cross-sell
- Own an ARR quota in net-new upsell after ramp up
Requirements
- 4 Year college degree or equivalent experience
- Background in enterprise software/SaaS Sales, Account Management, Customer Success or similar role
- Demonstrated success closing six figure deals </
Nice to have
- 5+ years of SaaS selling experience, ERP experience preferred
Compensation
- Establish bi-annual review sessions with top 25% customers within your assigned base
Company info
- Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
- We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
- The Role:
- The Customer Account Manager works with a set of assigned Datacor ERP customers in the Chemical and Food & Beverage manufacturing/distribution verticals to grow recurring revenue by helping to improve adoption across the Datacor product suite, increase retention, and identify and close new upsell opportunities. You will develop deep relationships at numerous levels within customers' organizations. You are customer obsessed and a team player with strong fundamental sales capabilities.
- Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space.
- We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
- We are passionate about serving our customers and helping them use data as a competitive advantage.
- Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in.
- We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
- The Customer Account Manager works with a set of assigned Datacor ERP customers in the Chemical and Food & Beverage manufacturing/distribution verticals to grow recurring revenue by helping to improve adoption across the Datacor product suite, increase retention, and identify and close new upsell opportunities.
- You will develop deep relationships at numerous levels within customers' organizations.
- Lead business process reviews with customers to uncover customer priorities and key business problems and match them against new features and products that may provide additional value to their businesses
- Establish bi-annual review sessions with top 25% customers within your assigned base
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This listing is sourced directly from Datacor's careers page and normalized into a canonical job model.