Kind Behavioral Health
ABA Clinic Administrator - SE Raleigh, NC
Raleigh, North Carolina · Junior
Sponsorship not specifiedDetected 13 days ago
ComplianceExcelCustomer SupportHIPAAEHR/EMRPatient CareOrganizational SkillsMicrosoft Office
About the role
- Unwavering focus on customer service and delivering an unparalleled client experience.
Responsibilities
- Manage email account, respond to administrative items in a timely and professional manner, and forward clinical questions to RBT supervisor or Clinic Supervisor, as appropriate
- Manage office mailbox and distribution of mail to personnel.
- Maintain file and EMR organization under HIPAA regulations
- Make copies, laminate documents, and send/receive faxes, as needed
- Create materials for Clinical Staff to be used for clients during their programs
- Maintain clinic appearance to reflect a professional, clean, and safe environment
- Manage budget for community building and office supplies, conduct inventories of the clinic, and purchase necessary items
- Support scheduling within the clinic for last minute and future scheduling needs to ensure client consistency.
- Manage Client Shadow opportunities to continue client service consistency
- Support all Clinical Staff (RBT's, BCBA's, etc.) by assisting them when needed to ensure client safety and dignity are being met
Requirements
- Ensure that all persons entering clinic maintain HIPAA-required confidentiality and Sign-in upon entering
- Must be comfortable working with children with special needs.
- Highly organized, self-motivated individual with the ability to work comfortably without continuous oversight
- Proactive and entrepreneurial self-starter, with the ability to handle multiple projects in parallel
- Team player with the ability to work in a fast-paced environment with a solution-oriented mindset
- Strong proficiency with Microsoft Office (Microsoft Word, Excel, and Outlook)
Nice to have
- Some office experience
- up to a year of office experience preferred.
- Experience working with children strongly preferred.
Benefits
- Kind Behavioral Health is a leading provider of Applied Behavior Analysis services in North Carolina and Georgia, dedicated to improving the lives of children with autism spectrum disorder ("ASD").
Company info
- Organize events for KBH staff and assist in outreach events in the community
- Follow up with new hires for non-clinical support/questions
- Work closely with the scheduling department to ensure smooth onboarding of both new team members and new clients
- Be a consistent, positive presence and influence on team culture and morale
- Coordinate ways to celebrate excellence and recognize team members for their accomplishments.
- Maintain positive relationships with all clients and their families, prospective clients, clinical staff, prospective employees, fellow team members and referral source
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This listing is sourced directly from Kind Behavioral Health's careers page and normalized into a canonical job model.