Kind Behavioral Health

Kind Behavioral Health

ABA Clinic Administrator - SE Raleigh, NC

Raleigh, North Carolina · Junior

Sponsorship not specifiedDetected 13 days ago
ComplianceExcelCustomer SupportHIPAAEHR/EMRPatient CareOrganizational SkillsMicrosoft Office

About the role

  • Unwavering focus on customer service and delivering an unparalleled client experience.

Responsibilities

  • Manage email account, respond to administrative items in a timely and professional manner, and forward clinical questions to RBT supervisor or Clinic Supervisor, as appropriate
  • Manage office mailbox and distribution of mail to personnel.
  • Maintain file and EMR organization under HIPAA regulations
  • Make copies, laminate documents, and send/receive faxes, as needed
  • Create materials for Clinical Staff to be used for clients during their programs
  • Maintain clinic appearance to reflect a professional, clean, and safe environment
  • Manage budget for community building and office supplies, conduct inventories of the clinic, and purchase necessary items
  • Support scheduling within the clinic for last minute and future scheduling needs to ensure client consistency.
  • Manage Client Shadow opportunities to continue client service consistency
  • Support all Clinical Staff (RBT's, BCBA's, etc.) by assisting them when needed to ensure client safety and dignity are being met

Requirements

  • Ensure that all persons entering clinic maintain HIPAA-required confidentiality and Sign-in upon entering
  • Must be comfortable working with children with special needs.
  • Highly organized, self-motivated individual with the ability to work comfortably without continuous oversight
  • Proactive and entrepreneurial self-starter, with the ability to handle multiple projects in parallel
  • Team player with the ability to work in a fast-paced environment with a solution-oriented mindset
  • Strong proficiency with Microsoft Office (Microsoft Word, Excel, and Outlook)

Nice to have

  • Some office experience
  • up to a year of office experience preferred.
  • Experience working with children strongly preferred.

Benefits

  • Kind Behavioral Health is a leading provider of Applied Behavior Analysis services in North Carolina and Georgia, dedicated to improving the lives of children with autism spectrum disorder ("ASD").

Company info

  • Organize events for KBH staff and assist in outreach events in the community
  • Follow up with new hires for non-clinical support/questions
  • Work closely with the scheduling department to ensure smooth onboarding of both new team members and new clients
  • Be a consistent, positive presence and influence on team culture and morale
  • Coordinate ways to celebrate excellence and recognize team members for their accomplishments.
  • Maintain positive relationships with all clients and their families, prospective clients, clinical staff, prospective employees, fellow team members and referral source

This listing is sourced directly from Kind Behavioral Health's careers page and normalized into a canonical job model.