Chime Financial, Inc

Program Manager, OMX SOTO

Remote, USA · Senior · Full-time

Sponsorship not specifiedDetected 13 days ago

Data VisualizationCommunicationProblem SolvingPublic Speaking

About the role

Chime is seeking a Program Manager to join our Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization.
Our team is responsible for leading OMX's highest-priority strategic initiatives that advance the organization's key results while supporting Chime's broader business objectives.
Beyond delivering programs, you'll identify opportunities to leverage AI, automation, and scalable operating practices that reduce manual effort, increase organizational capacity, and enable teams to focus on the highest-value work.

Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership.
Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight.
Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization.
Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities.
Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale.
Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution.
Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization.
An ownership mindset with the ability to independently identify challenges, proactively manage risks, and execute with minimal guidance in fast-paced environments.

5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field.
To thrive in this role, you have:

The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00.
The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

This listing is sourced directly from Chime Financial, Inc's careers page and normalized into a canonical job model.