Allstate
Loss Drafts Associate III
USA - TX (Remote) · Mid
No sponsorship$30k-$50kDetected 26 days ago
ExpressCommunicationClaims Management
Stay score
odds of building a lasting career here
33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Loss Drafts Inbound Call Center Associate plays a key role in supporting homeowners who have experienced property damage and are navigating the insurance claims process.
- This job does not have supervisory duties.
Responsibilities
- Provide Empathetic Support: Calls often involve sensitive situations (e.g., damage from natural disasters or infrastructure failures), requiring a compassionate and professional approach.
- Document Interactions: Accurately input call details and actions into tracking systems.
- National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.
Requirements
- When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
- Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Skills
- Compensation
- For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
- For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Companies & Partners
- One that takes your skills and pushes them to the next level.
- To view the "EEO Know Your Rights" poster click " here ".
- To view the FMLA poster, click " here ".
- This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
- It is the Company's policy to employ the best qualified individuals available for all jobs.
- National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
Compensation
- Compensation for this role is $19.00 an hour.
- This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Benefits
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company info
- We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
- Joining our team means being part of something bigger - a winning team making a meaningful impact.
- We are a specialty personal lines insurance holding company.
- Handle Inbound Calls: Receive 30-50 calls daily from customers regarding property loss payments, which are issued after insurance claims are approved.
- Assist with Claims Process: Help customers with check endorsements, property inspections, and special requests related to their insurance payouts.
Equal opportunity
- Reasonable Accommodation Statement
- Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories.
- In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Visa & Work Authorization
- Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas
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This listing is sourced directly from Allstate's careers page and normalized into a canonical job model.