Rula
Credentialing & Enrollment Associate (Remote)
Remote - United States · Full-time
Sponsorship not specifiedDetected 50 days ago
SalesforceCRMExcelZendesk
About the role
- At Rula, we're on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible.
- In this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment.
- If you're passionate about simplifying complex information and making a meaningful impact, this role is for you.
Responsibilities
- As a Credentialing & Enrollment Associate, you'll play a critical role in shaping and scaling the systems that support our rapid growth.
- You'll collaborate closely with cross-functional teams to support new payer launches and share operational insights.
- Additionally, you'll help educate and support our credentialing and enrollment associates as new processes and payers are introduced.
- We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Requirements
- Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)
- Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify)
- Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Nice to have
- Experience working with a Credentials Verification Organization (CVO)
- While having the preferred qualifications enhances your candidacy, having all of them is not mandatory.
- We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
- Familiarity with CAQH, NPPES, CMS, & NCQA requirements
- We're serious about your well-being!
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Benefits
- Comprehensive health
- Medical, dental, vision, life, disability, and FSA/HSA
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
- We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.
Company info
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- While we are a fully remote company, we are not considering candidates who reside in California or Washington for this particular position
This listing is sourced directly from Rula's careers page and normalized into a canonical job model.