ace

ace

Student Success Coach

Remote (United States) · Full-time

Sponsorship not specifiedDetected 5 days ago
ExcelCustomer SupportCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • As an Impact Institution, we believe we have a responsibility to our students, alumni, employees, communities, and society as a whole.
  • Please note that all official communication will only come from our verified company email domain @Rippling.com Who You Are You are passionate about helping students achieve their educational goals.
  • You thrive in a competitive and collaborative team environment.

Responsibilities

  • You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.
  • The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students' needs first.
  • Guided by our core values, we strive to create meaningful impact that extends well beyond our bottom line.

Requirements

  • You are comfortable working remotely and have experience collaborating with others in a virtual environment.
  • What We Look for in the Ideal Candidate Demonstrates self-reliance by meeting/exceeding workflow needs.
  • Proven ability to work independently with limited supervision and with other department personnel.
  • Must have exceptional communication, organization, and time management skills.
  • Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
  • Must be collaborative in driving decisions and a team-player.
  • While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.
  • Additional Notes This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Benefits

  • At American College of Education, we're all about building a one-of-a-kind, supportive community where everyone-students, faculty, and staff-can thrive.
  • We believe in fostering a sense of belonging and wellness so that every member of our ACE family feels empowered, valued, and ready to reach their full potential.
  • Together, we're creating a vibrant, resilient, and connected learning community where everyone matters.
  • American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities.
  • Who is American College of Education Founded in 2005, American College of Education continues to be a leader in professional development through our online programs.
  • Who You Are You are passionate about helping students achieve their educational goals.
  • As a Student Success Coach, you are responsible for providing student support to American College of Education's students.

Company info

  • At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.

Equal opportunity

  • ACE is an Equal Opportunity Employer.

This listing is sourced directly from ace's careers page and normalized into a canonical job model.