lolablankets

Operations Excellence Manager

New York, Utah, or Remote

Sponsorship not specifiedDetected 15 days ago

Project ManagementSupply ChainLeadershipCollaboration

About the role

Lola Blankets is a fast-growing comfort and lifestyle brand on a mission to make the world a cozier place.
We are seeking an Operations Excellence Manager to enable analytics, measurement-based management, special project ownership, and elevated insights that accelerate growth and Operations quality.
The ideal candidate is an experienced management consultant who's ready to operate: structuring problems, diving into data, partnering internally and externally to affect change, then measuring results to ensure change happens.

Drive transparency and accountability into every element of Lola's Operations, through usable dashboarding, reporting, and opportunity identification
Partner closely with Strategy & Analytics team to leverage all Lola's data to make better Operational decisions, prioritize initiatives, and move needles
able to keep multiple workstreams on track, follow up relentlessly, and drive accountability without formal authority
Identify, prioritize, and scope the highest-impact projects to improve Operations at Lola: define the problem/impact, build the business case, structure the plan, and build internal strategic alignment
Drive clarity and accountability across the Operations organization, tracking projects and priorities, providing extra bandwidth when appropriate, and escalating or re-evaluating priorities when necessary

Bias toward action: track record of not just analyzing but executing and getting things done in ambiguous environments
Ability to identify and gather the most-important data, perform independent analysis, and translate to strategies and actions
Curious, self-starting polymath who wants to learn and build quickly
Strong project management instincts: able to keep multiple workstreams on track, follow up relentlessly, and drive accountability without formal authority
What We Offer
Competitive base salary and annual bonus based on company and individual performance
21 days paid vacation + all federal holidays
Full health benefits (health, dental, vision, mental)
16 weeks paid birth parent leave
8 weeks non-birth parent leave

Stand up new processes, launch new capabilities, and fix what's broken - "be hands on, don't hand off"
Measure before-and-after results of every major initiative across Operations to ensure lasting improvement
Eagerly jump-in to provide leverage across the Operations organization whenever and however needed
'Supercharge' the effectiveness of every Operations team member - from Head of Operations on down
Ecomm Ops, Channel Ops, Retail Ops, Customer Ops & CX, Supply Chain Ops, Technology
2-3 years of experience in consulting, corporate strategy, investment banking, private equity, or high-growth startup operations (MBB or similar)
Proven track record of methodically identifying opportunities, defining plans, deploying change, and measuring results
Comfort working cross-functionally to influence, enable, and empower people from various backgrounds, skillsets, seniority levels

Competitive base salary and annual bonus based on company and individual performance

This listing is sourced directly from lolablankets's careers page and normalized into a canonical job model.