Starlink Aviation
Customer Experience Representative - YQB
Québec City, Quebec, Canada
Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem Solving
About the role
- Under the supervision of the Customer Experience Supervisor, the Customer Experience Agent plays a key role within our airline, serving as the first point of contact for our customers.
- This professional is responsible for delivering an exceptional customer experience by handling inquiries, providing accurate information, and resolving issues efficiently.
Requirements
- Knowledge of passenger check-in and boarding procedures
- Proficiency with computer systems used for reservations, ticketing, and flight operations
- Ability to work under pressure while maintaining a high standard of customer service
- Team player with the ability to adapt to changing situations
Company info
- Position summary: Under the supervision of the Customer Experience Supervisor, the Customer Experience Agent plays a key role within our airline, serving as the first point of contact for our customers.
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This listing is sourced directly from Starlink Aviation's careers page and normalized into a canonical job model.