Starlink Aviation

Starlink Aviation

Customer Experience Representative - YQB

Québec City, Quebec, Canada

Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem Solving

About the role

  • Under the supervision of the Customer Experience Supervisor, the Customer Experience Agent plays a key role within our airline, serving as the first point of contact for our customers.
  • This professional is responsible for delivering an exceptional customer experience by handling inquiries, providing accurate information, and resolving issues efficiently.

Requirements

  • Knowledge of passenger check-in and boarding procedures
  • Proficiency with computer systems used for reservations, ticketing, and flight operations
  • Ability to work under pressure while maintaining a high standard of customer service
  • Team player with the ability to adapt to changing situations

Company info

  • Position summary: Under the supervision of the Customer Experience Supervisor, the Customer Experience Agent plays a key role within our airline, serving as the first point of contact for our customers.

This listing is sourced directly from Starlink Aviation's careers page and normalized into a canonical job model.