Esusu
Resident Services Coordinator (On-site, Part-time)
Chesterfield County, Richmond, VA · Staff+ · Part-time
Sponsorship not specifiedDetected 85 days ago
CommunicationCollaboration
About the role
- Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly.
- The Challenge: The part-time Resident Services Coordinator will serve as an on-site representative of Esusu at a property in Richmond, VA.
- This role is dedicated to enhancing the lives of residents by connecting residents with Esusu tools to help with employment readiness, training and financial education, healthcare, and financial counseling.
Responsibilities
- Organize and facilitate Quarterly Workshop Series co-designed with property staff based on resident feedback.
- Collaborate with the Esusu Program Lead to provide data for quarterly impact reports.
- A few additional hours for collaboration with the Esusu Program Lead, reporting, and other coordination tasks.
- Esusu: Building Credit Access for All
- Support residents to take advantage of free trial month.
Requirements
- Must have their own laptop and smartphone, as company devices are not provided
- On-site Availability: Able to be on-site at the property in North Chesterfield / Richmond, VA for one full day per week (approx. 7-8 hours), with the option to split into two half days if preferred. Occasional evening hours may be required for workshops or community events.
- Communication: Strong interpersonal skills with the ability to build trust with diverse populations. Comfortable working with residents 1:1 or hosting workshops for groups.
- Tech Savviness: Comfortable using digital platforms (apps, SMS, webforms) and explaining financial tools and technology to others. Comfortable setting up a projector and slides for workshops. Must have their own laptop and smartphone, as company devices are not provided
- necessary security apps and tools will be installed on personal devices.
- Knowledge: Familiarity with how to help residents engage with local social services resources, including healthcare clinics, workforce development boards, and utility assistance programs.
- Attributes: Self-starter capable of working independently on-site
- empathetic but professional.
- Other details:
- Salary - $23/hour
Nice to have
- 7-8 hours), with the option to split into two half days if preferred.
- Occasional evening hours may be required for workshops or community events.
- 2+ years in social services, community organizing, resident services, or case management (experience in affordable housing preferred).
Skills
- The part-time Resident Services Coordinator will serve as an on-site representative of Esusu at a property in Richmond, VA.
Compensation
- Salary – $23/hour
Benefits
- As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
- Act as a navigator, connecting residents to the Esusu app to find and utilize local and national resources to help with financial stability and general wellbeing.
- Guide residents toward Esusu discounted health programs, mental health counseling, and medical debt support; promote discounted telehealth and prescription savings.
- Promote virtual financial education workshops focusing on credit improvement and small business development.
- We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics.
Equal opportunity
- Please contact us to request accommodation.
- equal opportunity workplace.
This listing is sourced directly from Esusu's careers page and normalized into a canonical job model.