Outreach

Senior Technical Consultant

United States · Senior · Full-time

Sponsorship not specified$115k-$135kDetected 34 days ago

DatabricksAgentic AISalesforceCRMForecastingSAPCommunication

About the role

Technical Consultant you will play an important role working as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business.
This role will play a key part in our expanding AI initiatives, supporting customers in enabling and configuring AI capabilities within our platform.
The success of this role will be measured by the overall business impact, client adoption of technology best practices, and quality of platform setup conducted by the consultant.

Working in a fast-paced environment, you will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform.
You will also act as a trusted advisor, helping organizations adopt and operationalize AI to drive measurable business value.

Experienced Technical Consultant - you have 4-5 years of experience working in a SaaS consulting role, with at least 2 years of experience in a technical or support role
Technical Aptitude - You have a history of mastering new technologies and technical skills quickly and efficiently.
You also have a demonstrated ability to enact creative technical testing and troubleshooting processes
Consultant & Trusted Advisor - You have the ability to discover the "how" and "why" of proposed solutions to determine feasibility and suggest alternatives
You have a willingness to theorize about complex integration solutions while also being able to jump in and get things done

401k to help you save for the future
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Ability to speak with expert knowledge about a broad spectrum of technical topics including APIs, CRM Integration, security, privacy, and integrations
Familiarit y with front-end and back-end development technologies
Admin certification with a CRM, such as Salesforce or Dynamics, or another SaaS platform
Track record of leading with optimism to help others persevere in difficult situations
Expertise in working with a Sales Engagement Platform

Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions.

As a vital part of our onboarding and optimization processes, the technical consulting team ensures our customers utilize Outreach to the fullest technical potential while adhering to best practices.
Strategic Problem Solver - You have a history of collaborating with teammates and enterprise level customers to solve difficult problems.

This listing is sourced directly from Outreach's careers page and normalized into a canonical job model.