Zensurance

IT Systems Administrator (Remote First)

Toronto, ON

Sponsorship not specifiedCAD 75k-CAD 90kDetected 8 days ago

Project ManagementJiraConfluenceSalesforceZendeskResearchCollaboration

About the role

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience.
This is a hands-on role: you will have the opportunity to take the initiative to solve problems, work through them to full resolution, and aim to fix the underlying issues.
This is a remote-first role within Canada.

Configure and maintain identity and access for third-party tools and services, including but not limited to Salesforce, Zendesk, RingCentral, and M365.
Identify and resolve manual processes through automation tools and initiatives, leveraging APIs to build scalable solutions.
Research, plan, communicate, and implement IT initiatives such as new services or tooling migrations.
Support business requests by understanding stakeholder needs and translating them into effective technical solutions.
Develop both technical and user-friendly policies and procedures.
Perform other duties as assigned.
Reporting to the Associate Director, IT, the Systems Administrator's primary focus is to help deliver project initiatives spanning the configuration, maintenance, and deployment of IT systems, with a strong emphasis on automation, scalability, and security.
If you need support, let us know, we're here to help.
Virtual & in-person team-building events to strengthen our culture

3+ years of experience working within IT infrastructure or IT support.
University degree or college diploma in a recognized technical, vocational, or academic program, or equivalent work experience.
Experience implementing SSO, VPNs, and various forms of MFA.
Working knowledge of SSO connectors, including SCIM and JIT provisioning.
Hands-on experience with centralized IAM and software management tools, as well as IT support systems such as Jira Service Management.
Hands-on experience with JumpCloud (or Okta), Google Workspace (Enterprise), Office 365, Salesforce.
Experience using data-driven approaches and metrics to define priorities, translating stakeholder expectations into technical requirements, and facilitating implementation and feature delivery across an organization.

Home office allowance to create a comfortable workspace
Flexible health and dental plans for families, including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave top-up, because family comes first
Education assistance reimbursement for courses, conferences, books, and memberships
If you're looking to build something meaningful in a fast-growing, customer-focused company, we'd love to hear from you!

Zensurance is redefining commercial insurance for Canadian businesses.
Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.
Business is hard work, but insurance doesn't have to be!
We empower business owners with simple, tech-driven insurance solutions through our online platform.
Our success is fueled by our team-oriented culture and four core values:
DELIVER - We set ambitious goals and achieve them.
Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte's Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte's Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation.
We are looking for an IT Systems Administrator to join our growing IT team!
A working knowledge of APIs and automation tooling is central to the role, as much of the work involves eliminating manual processes and building scalable, repeatable solutions.

This listing is sourced directly from Zensurance's careers page and normalized into a canonical job model.