LOGAN UNIVERSITY INC

LOGAN UNIVERSITY INC

Patient Access Representative

Kalispell, Montana · Contract

Sponsorship not specifiedDetected 9 hours ago
Process ImprovementCustomer SupportICD-10CommunicationCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

  • Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.
  • Our Vision: Reimagine health care through connection, service and innovation.
  • Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Responsibilities

  • This position is responsible for completing patient registration duties and providing administrative support for assigned area(s).

Requirements

  • Minimum of one (1) year experience in a customer service focus position required.
  • Ability to act with integrity, kindness, and exhibit empathy.
  • Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
  • Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.
  • Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system.
  • Related coursework beyond high school or experience in a complex administrative support position required. Previous work experience in registration, financial clearance or patient financial services with strong working knowledge of healthcare insurance and benefit programs preferred. Associate's or Bachelor's degree preferred.
  • Possess knowledge and understanding of medical terminology and medical coding preferred.
  • Patient Access (scheduling, registration, financial clearance), insurance verification, billing or certified medical assistant experience preferred.
  • Promotes excellence through setting high standards and providing high quality outcomes.
  • Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
  • Commitment to working in a team environment and maintaining confidentiality as needed.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
  • Job Specific Duties:
  • Prioritizes and completes registrations in the order of the patients' acuity level as determined by the clinical staff and department protocol.

Nice to have

  • Related coursework beyond high school or experience in a complex administrative support position required.
  • Associate's or Bachelor's degree preferred.

Compensation

  • Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.

Benefits

  • Supports the organization in fulfilling the mission, vision, and values of Logan Health.
  • Reimagine health care through connection, service and innovation.
  • Health and Immunizations Screening
  • Logan Health operates 24 hours per day, seven days per week.

Company info

  • Quality, compassionate care for all.

Equal opportunity

  • Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).
  • We encourage all qualified individuals to apply for employment.
  • We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law.
  • If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
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This listing is sourced directly from LOGAN UNIVERSITY INC's careers page and normalized into a canonical job model.