NICE CXone

NICE CXone

Lead Software Engineer (Java & AI-Driven Development)

USA - Richardson, TX

Sponsorship not specifiedDetected 14 days ago
JavaScriptJavaAngularHTMLCSSSpringGitAWSCI/CDJenkinsRESTAgentic AIAgileSeleniumPlaywrightJUnitLeadershipCommunicationMentoring

About the role

  • We set the highest standards and execute beyond them.
  • And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
  • Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Responsibilities

  • Drive technical direction for major WFM capabilities and cross-functional initiatives.
  • Design and develop scalable, secure, and maintainable server-side solutions using Java technologies.
  • Define and promote architecture standards, engineering best practices, and reusable design patterns.
  • Lead design reviews, architectural decisions, and resolution of complex technical challenges.
  • Own and evolve AI-assisted development practices, including coding agents, workflows, tooling, guardrails, and quality metrics.
  • Lead root-cause analysis of critical production issues and drive long-term corrective actions.
  • Partner closely with Product, QA, Cloud, Security, Support, and Services teams to ensure successful delivery.
  • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

Requirements

  • 12+ years of software engineering experience, including extensive Java web application development.
  • Proven experience leading architecture and technical initiatives across multiple teams.
  • Strong expertise in Java, Spring, Hibernate, REST APIs, JUnit, and Mockito.
  • Hands-on experience with AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude, or similar technologies.
  • Familiarity with agentic AI concepts, prompt engineering, tool integrations, and AI-enabled software development practices.
  • Experience with CI/CD, Test-Driven Development (TDD), and Agile/Scrum methodologies.

Nice to have

  • Front-end development experience with Angular, JavaScript, HTML5, CSS, and Spring MVC.
  • Experience with end-to-end testing frameworks such as Selenium, Playwright, or Cucumber.
  • AWS cloud experience.
  • Experience with Maven, Jenkins, and Tomcat.
  • Experience leveraging AI for rapid prototyping, software delivery acceleration, and engineering innovation.
  • What Makes You Successful
  • Strong technical leadership and decision-making skills.
  • Ability to navigate ambiguity and balance short-term delivery with long-term architecture goals.

Skills

  • 2 days working from the office and 3 days of remote work, each week.
  • This role is located in our Richardson, TX office https://www.nice.com/company/global-locations
  • NiCE is proud to be an equal opportunity employer.

This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.