24 Hour Home Care - Corporate Division

24 Hour Home Care - Corporate Division

Enrollment Coordinator

Fullerton, California, United States

Sponsorship not specifiedDetected 9 days ago
ComplianceSalesforceCRMCustomer SupportCommunicationCollaborationProblem SolvingTime Management

About the role

  • This is a hybrid position, coming into the Fullerton office up to 3x per week.
  • Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time.

Responsibilities

  • In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24
  • Process provider files and maintain accurate candidate statuses within Salesforce, matching approved providers with Regional Center consumers and supporting timely service delivery.
  • Respond to consumer and provider inquiries, maintain operational reports and dashboards, and complete additional administrative projects and duties as assigned.
  • Manage the onboarding process for Employer of Record (EOR) providers by coordinating applications, verifying employment eligibility, completing background check requirements, and ensuring all onboarding milestones are met.
  • Maintain provider compliance by tracking certifications, documentation, and ongoing program requirements while ensuring records remain accurate and up to date.

Requirements

  • You are a passionate and performance-driven t eam player, eager to take on a key role in our company's growth.
  • Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.
  • 1-2 years of customer service, operations, healthcare administration, or related experience.
  • Strong organizational, communication, and time management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Positive, self-motivated professional who exercises discretion with confidential information and maintains a high level of accuracy.

Nice to have

  • Fluency in Vietnamese is highly preferred
  • Bachelor's degree preferred.
  • Experience working with CRM systems or case management platforms such as Salesforce or similar systems preferred.

Skills

  • Customer service
  • Organization and attention to detail
  • Communication
  • Problem-solving
  • Time management
  • Confidentiality
  • Data entry and recordkeeping
  • Relationship building
  • What We Bring to the Table:
  • 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.
  • Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
  • By Email: info@dcba.lacounty.gov

Compensation

  • Coordinate enrollment activities for the Paid Internships Program (PIP), including collaboration with Regional Centers, worksites, employment agencies, and internal teams while supporting annual reporting and audit requirements.

Company info

  • 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
  • Work with Purpose. Make a Real Impact.
  • At 24 Hour Home Care, we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
  • Watch this short video to see the heart behind our work and the impact our teams create every day.
  • 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently.
  • As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
  • Work with Purpose.
  • Make a Real Impact.
  • At 24 Hour Home Care, we believe everyone deserves to live safely and independently.
  • Our team makes that possible for the communities we serve.
  • From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.

Equal opportunity

  • Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
  • Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
  • Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.
  • At which point, 24 Hour Home Care will review the prospective hire's written response and mitigating circumstances before making a final decision.
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