Askable

Askable

Enterprise Customer Success Manager

Chicago, USA, US

Sponsorship not specifiedDetected 170 days ago
CanvaUX ResearchCustomer SuccessCadenceResearchCommunication

About the role

  • This role is based out of our brand new office in downtown Chicago 🍕 🌎 About Askable Hello, and thanks for stopping by!
  • Askable has been revolutionizing research and insights since 2017.
  • We live it, breathe it, and work every day to make Askable a place where people can thrive.

Responsibilities

  • This role isn't about driving usage for its own sake.
  • You'll partner closely with enterprise research, product, and design teams, as well as with our New Business, Customer Growth, Delivery, and Product teams internally.
  • At Askable, we're committed to building diverse teams with unique perspectives.

Nice to have

  • You care about outcomes, not just activity Customer-first, with edge.
  • You win by working closely with teammates across the business Curious and adaptable.
  • If this role excites you but your experience doesn't align perfectly, we'd still love to hear from you.

Benefits

  • You'll be the first Enterprise Success Manager on the ground in Chicago, helping shape how Enterprise Success operates in the US while learning from and extending the proven systems built in Brisbane and London.

Company info

  • Founded in Australia, we've expanded to London and now the US, growing from a small team to over 70 talented individuals in just seven years.
  • With our newest office in Chicago, we're assembling a top-tier team to ensure a strong and successful launch in the US market.Are you ready to be a key part of this journey?
  • Read on. ---------- 🦄 Our culture Our culture drives everything we do.
  • Here, you're not just part of a team.
  • You're part of a community that cares about what they're building and how they're building it.
  • Our Culture Book guides what we stand for, how we work, and the values that unite us-because nothing beats winning with a team you genuinely love working with. ---------- 💡 About the role This is a senior, foundational role.
  • It's about helping customers build meaningful research rhythms, make better decisions, and grow the value they get from Askable as their needs evolve, while helping establish best-practice Enterprise Success foundations in a scaling US market.
  • Your mission is to ensure customers aren't just using Askable, but using it in ways that genuinely support their business objectives and unlock long-term value.
  • Askable grows when our customers get more value over time.
  • Enterprise Success exists to make that happen. ---------- 🛠 What you'll do Partner with enterprise customers to shape research cadence, priorities, and focus using Askable Tracks.
  • Take ownership of a well-established portfolio of global enterprise customers, driving long-term value and expansion Help customers build sustainable research rhythms that support real business decisions Enable multiple users and teams within customer organisations to confidently use Askable, including AI-powered capabilities like AskAI.
Apply directly at Askable →Create a free account for alerts like thisView Askable immigration profile

This listing is sourced directly from Askable's careers page and normalized into a canonical job model.